Lloyds and Halifax Closing my Accounts?

Ed-1

JackLadder wrote: »

Lloyds

"We often review accounts to ensure that we can continue to support our customers with their banking needs and following a review of your account, we are writing to let you know that unfortunately, we're unable to maintain a banking relationship with you"

The Halifax one is almost identical, but "banking facilities" as opposed to "banking relationship" nothing about risk or risk assessment on either.

Thanks,

Jack.

Which department is it from? Does it say Credit Decisioning in the top right? There seems to be an awful lot of account closure decisions lately from Lloyds group.

JackLadder

Ed-1 wrote: »

Which department is it from? Does it say Credit Decisioning in the top right? There seems to be an awful lot of account closure decisions lately from Lloyds group.

Lloyds Bank Plc
Account Closure Unit
BX1 1LT

Halifax one is HBOS Bank Plc, other two lines the same.

Thanks,

Jack.

YorkshireBoy

JackLadder wrote: »

Last time I checked Noddle, there were no CIFAS / fraud markers. Depending what happens Monday, I may start a free trial of Equifax (already done Experian trial) and see if there's anything not on Noddle.

I'd suggest getting both Experian & Equifax reports, even if you have to pay for Experian (just get the £2 version).


You may also wish to make a subject access request (SAR) of NHunter, who are a fraud prevention agency.

shortcrust

Graham1 wrote: »

If you have been shuffling money backwards and forwards between Lloyds and Halifax to meet the minimum pay in requirements of each I could understand them objecting since Lloyds, BOS and Halifax are all the same bank.

If this were true half the people on here would have their accounts closed.

xylophone

If this were true half the people on here would have their accounts closed.

Perhaps they will......:eek:

We'll have to comfort ourselves with "It was good while it lasted....."

MABLE

JackLadder wrote: »

I currently have a Club Lloyds current account, and Regular Saver, I also have a Reward account with Halifax. All accounts have been run well, never overdrawn, always in credit. The Club Lloyds account is used as my main current account.

EDIT: Club Lloyds Monthly Saver, not Regular Saver, although I don't think that will matter.

Today, I received two letters, both from Lloyds Banking Group, telling me that they are closing all of my accounts, on a given date, and if I apply for any accounts with them before that date, they will be closed on that date, and any applied for after it will be closed at short notice. Both letters were the same information, just slightly different wording, one from Lloyds, the other from Halifax.

I have no debts on my credit record, nor have I ever, and I've not applied for any products with anyone recently.

I phoned Lloyds' customer services, was told there's nothing on their system that they can see that would cause Lloyds to decide to close all my accounts with them. They said the account closures department may be able to help, but are not currently in. I will visit the branch and call them on Monday.

Please could anyone offer any help or advice?

Thanks,
Jack.

Hi Jack,

Hopefully things will be a bit clearer tomorrow but if you get a chance could you let us know the outcome.

For selfish reasons I was wandering if its anything to do with transferring between accounts and back to fulfil the account criteria.

Thanks,
MABLE

MARTYM8`

MABLE wrote: »

Hi Jack,

Hopefully things will be a bit clearer tomorrow but if you get a chance could you let us know the outcome.

For selfish reasons I was wandering if its anything to do with transferring between accounts and back to fulfil the account criteria.

Thanks,
MABLE

If they want to stop that why not say you cannot use funds transferred from within the Lloyds banking group?

We will wait with interest for the OP's comments - but its possible this may just be a personal issue.

jonesMUFCforever

I do not think this has anything to do with swapping funds between Lloyds and Halifax but more to do with either other funds that have been going through the accounts or Cifas or external CRA's.

gunsandbanjos

Is it a 60 day closure notice you've been sent?

It is possible they suspect some kind of fraud/dodginess but don't have enough reason to apply immediate closure.

ceredigion

Both club Lloyds and Halifax reward are capped at one each. Did you manage to wangle multiples of ?