187% increase in gas usage

Former_E.ON_Company_Representative:_Malc

DAKOTA45 wrote: »

Hmmm… Looking at the bills, E.on seems to be charging me about 16 or 17p per kWh..

The 4 tariffs that I have been able to find are;
Fixed 1 year 13.44 per kWh and 26p daily standing charge
Age UK 13.46 " "
Variable 13.91 " "
Fixed 2 year 14.22 " "

So not an awful lot in it really… surprised to see the age related one is not the cheapest, though…Oh… there's a rewards thing, but you have to opt in… not automatic and you have to shop at Tesco.. Loyalty payments only for dual fuel I think..

Hi Dakota

Yes, you do need to opt in to receive E.ON Reward Points. This can be done online or over the phone. You're not restricted to Tesco Clubcard points though. Points can also be exchanged for High Street Shopping Vouchers. Neither are they limited to dual fuel tariffs. Electric only tariffs qualify too.

As macman says, paying with a Monthly Direct Debit is also cheaper. Will save you about £35 a year on an all electric tariff.

The AgeUk tariff is restricted to customers aged 60 and over or those aged 50 and over and on the Priority Services Register as I mentioned in post number 27.

Hope this helps.

Malc

DAKOTA45

E.ON_Company_Representative:_Malc wrote: »

Hi Dakota

Yes, you do need to opt in to receive E.ON Reward Points. This can be done online or over the phone. You're not restricted to Tesco Clubcard points though. Points can also be exchanged for High Street Shopping Vouchers. Neither are they limited to dual fuel tariffs. Electric only tariffs qualify too.

As macman says, paying with a Monthly Direct Debit is also cheaper. Will save you about £35 a year on an all electric tariff.

The AgeUk tariff is restricted to customers aged 60 and over or those aged 50 and over and on the Priority Services Register as I mentioned in post number 27.

Hope this helps.

Malc

Hahaha!! High Street shopping?!:rotfl:

I can but dream…. thanks anyway!!

DAKOTA45

Ok… for anyone who is interested… readings taken throughout yesterday;

08:30 14250
10:00 14251
12:30 14252
15:00 14253
17:00 14257
19:30 14259

(I used the oven for an hour between 15:00 & 17:00).

08:30 (today) 14266

So… 16kWh for a typical day's usage, including whatever it is that is connected to my supply that I need to check up on.

I still can't see how it comes to a bill of 550 a quarter..

DAKOTA45

E.ON_Company_Representative:_Malc wrote: »

Hi Dakota

Yes, you do need to opt in to receive E.ON Reward Points. This can be done online or over the phone. You're not restricted to Tesco Clubcard points though. Points can also be exchanged for High Street Shopping Vouchers. Neither are they limited to dual fuel tariffs. Electric only tariffs qualify too.

As macman says, paying with a Monthly Direct Debit is also cheaper. Will save you about £35 a year on an all electric tariff.

The AgeUk tariff is restricted to customers aged 60 and over or those aged 50 and over and on the Priority Services Register as I mentioned in post number 27.

Hope this helps.

Malc

Thanks, Malc… but what about the Warm Home Discount that I am eligible for and which I applied for and that E.on says there is no record of… do I just have to accept that I could go on for years without ever getting my discount because E.on can't find my application form?
Whenever you go to apply, it state online that the scheme is 'closed' and that you must register your interest on the form and you will be contacted in due course… but nothing ever comes of it...:mad:

DAKOTA45

Apparently, E.on has been fined for the second time in less than a year for overcharging customers… Hmmm!

macman

DAKOTA45 wrote: »

Apparently, E.on has been fined for the second time in less than a year for overcharging customers… Hmmm!

Yes, but that has absolutely nothing to do with your situation. It relates to wrongly charging exit fees. Since you've apparently been on Standard Variable since you moved into the property, and never switched supplier, you've never been subject to exit fees.
The average billing overcharge was about £10 pa; you are currently wasting that much every two days.
If you object to Eon on this basis, then clear your debt and switch supplier: you'll save even more.
Your current consumption |(based on your few days recent monitoring) is around 5,840kWh pa. That's less than half your historical annual consumption as quoted from your bills (though still nearly twice the average). If you maintained that lower usage all year, then your bills would be maybe 40% lower. But you can't project annual consumption from a few days in March.
You do not have a billing issue, you have either a meter issue or a power supply issue, and you are on an expensive tariff, as has been explained numerous times.

DAKOTA45

macman wrote: »

Yes, but that has absolutely nothing to do with your situation. It relates to wrongly charging exit fees. Since you've apparently been on Standard Variable since you moved into the property, and never switched supplier, you've never been subject to exit fees.
The average billing overcharge was about £10 pa; you are currently wasting that much every two days.
If you object to Eon on this basis, then clear your debt and switch supplier: you'll save even more.
Your current consumption |(based on your few days recent monitoring) is around 5,840kWh pa. That's less than half your historical annual consumption as quoted from your bills (though still nearly twice the average). If you maintained that lower usage all year, then your bills would be maybe 40% lower. But you can't project annual consumption from a few days in March.
You do not have a billing issue, you have either a meter issue or a power supply issue, and you are on an expensive tariff, as has been explained numerous times.

I know that it's about a different issue… but is it not possible that E.on could be making similar mistakes (always in their favour) in other areas…?

jamesd

DAKOTA45 wrote: »

I still can't see how it comes to a bill of 550 a quarter..

It doesn't. It's £2.56 for the day if you're paying 16p per kWh including VAT. About £233 for a quarter.

Did you use the heating during the day? I'm asking because I'm wondering how much power the various pumps and fans might be using.

silverwhistle

zeupater wrote: »

When posting about taking readings a few days ago I recommended taking readings every few hours - have you done this ?? .... the reasoning is to attempt to discover whether the load is constant, or at particular times of the day. Looking at the pattern could help.

The variability could also be seasonal, of course, particularly if there are other premises such as holiday lets involved.

Definitely need that electrician if the dial is still revolving after 20 minutes...

DAKOTA45

jamesd wrote: »

It doesn't. It's £2.56 for the day if you're paying 16p per kWh including VAT. About £233 for a quarter.

Did you use the heating during the day? I'm asking because I'm wondering how much power the various pumps and fans might be using.

Good point… yes, the heating is on all the time. There are two pumps that I know of… and a fan on the oven, but that doesn't get used very much...