Emirates Missed connection at DUBAI

Justice13075

what is to stop non eu airlines now saying that they wouldn't do a through ticket anymore so if you have a stop on the way to your final destination they change the flight number so it's a different flight number even though it would be the same aircraft.

jpsartre

Justice13075 wrote: »

what is to stop non eu airlines now saying that they wouldn't do a through ticket anymore so if you have a stop on the way to your final destination they change the flight number so it's a different flight number even though it would be the same aircraft.

I'm not really sure what you're suggesting. Changing a flight number is irrelevant, the new(ish) ruling concerns connections on different flights anyway. If you're suggesting that non-eu airlines could stop selling protected connections then that is highly unlikely as they would lose a lot of business on that account.

JPears

I think justice is suggesting they operate like Jet2, Ryanair etc with just point to point flights, no connections offered but available as separate flight purchases?

Justice13075

What JPears said probably didn't explain it to well. But it is possible they could go down that route

jpsartre

JPears wrote: »

I think justice is suggesting they operate like Jet2, Ryanair etc with just point to point flights, no connections offered but available as separate flight purchases?

As I said, that would be highly unlikely.

JPears

True, but I am sure the airlines will find some devious way around it.
EJ, Jet2 Ryanair etc etc all manage quite well with point to point bookings even though people make connecting flights.

jpsartre

Because their business is built around point-to-point, unlike traditional network airlines like Emirates. I'm sure BA has a much higher percentage of p2p traffic into London than Emirates has into Dubai and it's not like BA have stopped selling protected connections due to EU261.

Happychappy

Happychappy wrote: »

I have just resubmitted mine and shall wait to see ?

Response from Emirates..........not very personalised, but a response

Dear Customer

We acknowledge receipt of your e-mail and we will respond once we have reviewed your original claim.

Please be advised that due to current high volumes we cannot give you a specific time frame.

Thank you for your patience

Yours sincerely,

Emirates

JPears

Give 'em 3 weeks max. The send NBA.
They have already had you claim and all the relevant details and that should be on file? If not and they have removed your claim/data, serve them right for being so arrogant.
They will most likely procrastinate, obfuscate and delay. High volumes is not a reason. They should make provision, knowing that they were refused leave to appeal.
Don't let them mess you around.

Happychappy

JPears wrote: »

Give 'em 3 weeks max. The send NBA.
They have already had you claim and all the relevant details and that should be on file? If not and they have removed your claim/data, serve them right for being so arrogant.
They will most likely procrastinate, obfuscate and delay. High volumes is not a reason. They should make provision, knowing that they were refused leave to appeal.
Don't let them mess you around.

Hi JP, email today, just checking it isn't from Nigeria ?


Our Ref No: LON/X/TL
20 March 2018


Mr XXXXXXXXX
Email:XXXXXXXXXXX.com


I refer to your case which has now been reviewed.

We are pleased to offer you GBP529.00 (EUR600.00). Therefore, please sign and return to us the release form below and provide us with the following bank details and we will arrange for a bank transfer for GBP529.00 to be made in full and final settlement of your claim.

Bank Name
Account Name
IBAN Number

Please also be advised that the above amount is the maximum amount payable and any additional expenses incurred, which are not covered by this amount should have been claimed on your own travel insurance at the time.

We look forward to receiving the information requested in due course.

Yours sincerely,


XXXXXXXXXXX
Customer Affairs