ZZPS Ltd and Wright Hassall LLP

serapis

Hi All,

I have tried to read through the guides on this thread but they are extremely confusing.

My situation is as follows.

I parked in a carpark but the pay and display machine would not take the 50p coin I was using. I went to the shop and came back but the same happened. 50p was refused. As the machine did not offer change I refused to over pay and left the car park.

A few months later I receive a letter from ZZPS ltd demanding £75 for not displaying a ticket. Against my better judgement, I sent a letter to them with an enclosed cheque for the demanded amount.

A few months later I receive a letter from Wright Hassall LLP demanding £160. I called them and told them I had sent a cheque to ZZPS and their response was to wait as if I had paid there was nothing they could do.

I wait and receive another letter from Wright Hassall now threatening to take me to court.

I email ZZPS with a copy of the original letter asking them to check their records as the cheque I had sent had not been cashed. I offered to pay the original £75 via their paypal account to speed the process.

Their response was:

Please be advised that we have no record of any previous contact being made by you. Due to this, the account has been referred to our solicitors as of 19 February 2015.

We are unable to enter into any further correspondence in relation to this matter, and all further communication must now be made with Wright Hassall Solicitors.

I emailed them back with the following:

Thank you for your response. Please confirm you are refusing my offer to pay the original outstanding amount, for which payment had previously been sent but accord your records, was not received?

Their response was:

I can confirm that we will not accept a payment of the original balance. At this stage we can only accept payment in full of £168.00, otherwise all further communication will need to be made with our solicitors.

This is my predicament. I did not pay to park, I accept that, but this was due to their pay machine not accepting payment. When I could not pay, I left their carpark and used a council carpark instead.

ZZPS will not accept my offer and now have increased it over what their solicitors Wright Hassall are requesting I pay.

What do I do? The last thing I want is a CCJ.

Coupon-mad

Search the forum for the keyword 'Hassall' to find this discussed lots of times. Not sure why you are contacting a debt collector, you don't need to. Anyway the search of the forum will explain it all and what others have done who have already had these silly letters.

I offered to pay the original £75 via their paypal account to speed the process.

NONONONONONONo!! And more no.

So glad your cheque was not cashed - don't make that mistake again! DO NOT PAY. Which parking company was on the ticket originally (it's not ZZPS).

Fruitcake

If your cheque wasn't cashed you should immediately go to your bank and get it cancelled just in case ZZPS later manage to find it and it and cash it.


You owe them nothing.

serapis

Coupon-mad wrote: »

Which parking company was on the ticket originally (it's not ZZPS).

Hi Coupon-Man. The parking company is Excel Parking Services Ltd.

Coupon-mad

They do sometimes get litigious - but not often. They do not feature in court at all, from one month to the next (we know, some of us see the listings).

You should have appealed and killed it at POPLA if the ticket was in 2014 and you got the original PCN, it would have been easy.

I tend to suspect that, as they've moved away from the BPA in 2015, they'd be more likely to pursue 2015 cases of new PCNs with the help of the IPC than older single PCNs. By all means respond to the Wright Hassall letter IN WRITING, with a formal response, exactly as others have already posted about umpteen zillion times here already. No links. Search the forum & read all about it and how to fight back regarding a LBCCC (search that term to find out more...search 'Hassall' to find threads about this letter).

serapis

Thanks for the replies. I really do find this site hard to understand so this is why I have resorted to creating another thread. I do see a lot of threads started with people saying search for the ZZPS or Wright Hassall for the answer.

Would the fact they have refused payment be useful to myself if Wright Hassall decided to take me to court?

Coupon-mad

Nope not really relevant. One main argument would be 'not a GPEOL' (search the forum for that term too - sorry!).

The forum is easy peasy once you know how to search and hop back to page one. So, see the 'FORUM JUMP on the right (twice!). That's the lifeline that gets you back home to page one once you've read a thread.

''Search this forum'' is not a tab at the top (as some people think). It's a small search box, small writing, on the right above the threads, next to 'forum tools' on page one (the place that Forum Jump takes you to if you click on it, try it now). Hop back and find the search box on the right just above the thread list (NOT high up, not the search box at the top of the page).

Then put in 'Hassall' and click and read all the umpteen threads that come up as your result. Read any threads, close the tabs as you go and if lost, use 'Forum Jump' and click GO, and start again back on page one and search some other term, or read the top threads about LBCCC stage, after a coffee.

Marktheshark

Have Wright Hassall added on a "admin fee" to this invoice.
thats is very naughty indeed and needs to be complained about to the SRA if they have.

Dublindel

What phone number did they give you

serapis

Thanks for the guidance Coupon-Man, however it seems 9/10 of the threads that come up in the search are highlighting you telling people to search. Then when you do find a thread with some information the advise is to ignore/not contact ZZPS or Wright Hassall, but when you read the Newbie section it seems to be advising how to appeal giving letter templates etc.

This is why I am so confused, the advise appears to be completely contradictory.

serapis

Dublindel wrote: »

What phone number did they give you

They? Do you mean Wright Hassall? I called the number on their site: 01926 886688