got tv delivered yesterday now dropped £70

jammin_2

Butlers1982 wrote: »

Kindly explain as to why for me

Sure. The OP started a thread with a valid question, and your reply was not only useless but stressed by excessive use of unnecessary exclamation marks. It didn't help the OP and served no purpose. Hope that answers your question.

Now before this thread goes wildly off topic, and since the OP is now clear on the options available to him, perhaps a mod should hit the padlock?

Butlers1982

Sure. The OP started a thread with a valid question, and your reply was not only useless but stressed by excessive use of unnecessary exclamation marks. It didn't help the OP and served no purpose. Hope that answers your question.

Yes thanks but as you find my opinion matters for nothing, i unfortunately feel the same about yours.
Just to let you know when someone puts a post on here, as it is an open forum, and people will have difference of opinions- thats life. Hopefully you dont find this a juvenille post though eh, wouldnt want to offend you! !

uktim29

jammin wrote: »

then you are still covered by EU distant selling regulations,

Only if it was brought online. It may have been purchased in store but been delivered if the op couldn't get it home themselves.

jammin_2

uktim29 wrote: »

Only if it was brought online. It may have been purchased in store but been delivered if the op couldn't get it home themselves.

True, didn't spot that possibility. Distant Selling Regulations only apply when the customer does not have the opportunity to inspect the item before purchasing. If the TV was purchased in-store but delivered later, this regulation would not apply.

zebidee1

I'm surprised at the amount of replies that were of the 'tough' type.

I've noticed over the last while that there's quite a lot of people who take that kind of view about this kind of situation and seem to come down on the side of the company rather than the consumer.

I'm not saying you are all wrong btw, I'm just a bit surprised that's all. Given the kind of site this is and the fact that Martin advocates striving for the beat deal you can get etc etc, I would have thought more people would have been suggesting more positive actions rather than just immediately 'give up' iyswim.

I agree it would be morally wrong to try to get a refund through lying or other dubious means but I think it is only good sense to at least try to get the difference refunded. If it doesn't work, accept it and move on as you aren't really entitled to it anyway. But it would be foolish to not even give it a try.

A few quid to me is a fiver or a tenner and might not be worth my time or the hassle that may be involved but fifty odd quid pays one of my monthly direct debit bills and a refund of this amount would be worth trying to get imo.

Anyway, my old school pal is married to the manager of a store (not JL) and he says that many stores will refund the difference purely as a goodwill gesture as it is worth it to them to keep a customer happy and it is definately worth approaching the store and pointing out how unfair the situation is and asking politely if they would consider refunding the difference to you. He says this is only worth trying if the price has only just come down, you usually wont be treated sympathetically if any length of time has passed.

None of this is of any use to the OP now as I see he/she is getting the tv refunded anyway.

Dave_Brooker

zebidee1 wrote: »

I'm surprised at the amount of replies that were of the 'tough' type.

I've noticed over the last while that there's quite a lot of people who take that kind of view about this kind of situation and seem to come down on the side of the company rather than the consumer.

Just like shoplifters, unreasonable greedy consumers raise shop prices for the rest of us.

dmg24

Dave_Brooker wrote: »

Just like shoplifters, unreasonable greedy consumers raise shop prices for the rest of us.

Ouch! :eek:

jamstaruk

Quote:
Originally Posted by Dave Brooker
Just like shoplifters, unreasonable greedy consumers raise shop prices for the rest of us.


excuse me i am op are you comparing me to a shoplifter for asking if there was anything i could do about price drop as in do john lewis have a policy like amazon?

and the fact that it had 2 scratches i was well within my rights to ask for refund it was over £735 would you accept it?? i think not

anyway i got call from john lewis today after emailing photos of damage and explained that if they refunded the difference i could live with the scratches even tho i could have taken a refund and then purchase it again at lower price to which they aggreed so everyones happy i have reduced price john lewis dont have to uplift a damaged tv.

thanks to everyone who posted positive comments

p.s shoplifters and greedy consumers DO NOT push up prices do you honestly think if shoplifting stopped they would reduce items? no because we live in rip off brittain its GREEDY BUSINESSES that push up prices

Dave_Brooker

jamstaruk wrote: »

p.s shoplifters and greedy consumers DO NOT push up prices do you honestly think if shoplifting stopped they would reduce items? no because we live in rip off brittain its GREEDY BUSINESSES that push up prices

Of course shoplifters and greedy consumers push up prices.

It's clear that you have never run a business in this country...

jammin_2

If the business can afford to sell the TV at £679 and make a profit, then it was clearly overpriced at £735.