got tv delivered yesterday now dropped £70

dangeroussports

yeah x
yea yea yea x x x x x x x x x x mwah

jamstaruk

thanks to all who gave good advise it turns out the tv has a couple of scratches on it albiet small ones so im entitled to a refund ive said i wont accept an exchange as i can now buy it cheaper.

i even offered to keep tv with scratches if they refunded difference but they said no,so now they have come and pick up old one deliver new at diff times i might add so costing them a fortune to sort out silly people

dmg24

jamstaruk wrote: »

thanks to all who gave good advise it turns out the tv has a couple of scratches on it albiet small ones so im entitled to a refund ive said i wont accept an exchange as i can now buy it cheaper.

i even offered to keep tv with scratches if they refunded difference but they said no,so now they have come and pick up old one deliver new at diff times i might add so costing them a fortune to sort out silly people

Is this John Lewis direct by any chance? Sounds like they are being very petty! x

viktory

jammin wrote: »

Is the ethic of this site not to share money saving advice / tips? If there is an opportunity to save £56 quite legally, should it not be taken?

Yes, this is a money saving site. Sadly, a number of people on here are more concerned with saving a few quid to consider the morality of their actions.

kiddy_guy

Not being funny, but doesn't the "never knowingly undersold" John Lewis promise apply here?

dmg24

Doesn't apply to their own products, or to their online products.

C_Ronaldo

Its the same with supermarkets, if tesco had some lager on offer at £10 and you bought 2 and 6(in this time youve drunk a case and a half) days later the price was £5 you wont go to mr tesco and say you want the difference back

its life to b honest

same with petrol 1 week is 95.9 and the next week its 89.9 you wont got to claim the difference back will you

zappomatic

Did you buy this online or in a branch? If you bought online you're not entitled to anything, but if you bought in a branch then this applies:

http://www.johnlewis.com/jl_assets/pdf/nku_jl.pdf

Find the same item selling for less in any UK
shop, and we will refund the difference.
As we do not wish you to regret buying from us,
we allow you up to 28 days from the date of
purchase to claim this refund.

Any UK shop. This includes other branches of John Lewis. Try again and quoute this leaflet at them. If they still refuse, write a letter to customer services at head office and name and shame the person who refused you the refund.

jammin_2

viktory wrote: »

Yes, this is a money saving site. Sadly, a number of people on here are more concerned with saving a few quid to consider the morality of their actions.

:rotfl: :rotfl: :rotfl:

Butlers1982

This is a bit juvenile isn't it

Kindly explain as to why for me