Proof of NCD and rip-off cancellation charges

InsideInsurance

DoaM wrote: »

By quoting my post (badly - you missed the )

The stripping of the smilie was intentional, I always try to trip posts I am quoting to the relevant part (occasionally I am lazy) and am not a fan of smilies icons

DoaM

Except removing the smiley can completely change the slant of what was said ... which is exactly the point I made.

mad_rich

I would be pretty steamingly angry if I'd gone to the lengths the OP has to provide the required evidence, and still found my insurance cancelled without further ado.

A refund of the cancellation fee is good, but I would also be looking in detail at the 'have you ever had insurance cancelled' problem, and seek recompense for any future losses.

Can the insurer 'un-cancel' the insurance or otherwise provide indemnity so that the OP can truthfully answer 'No' to the question in the future?

Can the OPs future loss (increased premiums) be calculated (zero this year, but possibly more in the future) and will the insurer pay out this amount?

What other suggestions do they have to fix their unnecessarily harsh and costly behaviour?

I certainly wouldn't let it lie.

fred246

One year I got my renewal notice from the insurance company. I went on their website and got a new quote which was far cheaper than the renewal, so I took the policy out. They then demanded Proof of no claims from the previous company. I ignored it because they were my previous company. It got nastier until in the end I sent a funny letter saying can you please send me proof of my no claims and I will post it back to you. I didn't hear anything after that.

InsideInsurance

mad_rich wrote: »

Can the insurer 'un-cancel' the insurance or otherwise provide indemnity so that the OP can truthfully answer 'No' to the question in the future?

Can the OPs future loss (increased premiums) be calculated (zero this year, but possibly more in the future) and will the insurer pay out this amount?

Yes they can uncancel it, so reinstate the policy but the OP probably doesnt want this given they say they've already bought elsewhere. They could also remove any record of the cancellation without actually uncancelling it.

The OP has already said the cheapest insurer he has switched to werent bothered by the cancellation so there has been no increased premium to date. There is no way of calculating what AP could be due from next year until the day the OP stops driving as you dont know how many years that is nor if they will continue to find insurers that dont care or find ones that do in the future.

mad_rich

InsideInsurance wrote: »

There is no way of calculating what AP could be due from next year until the day the OP stops driving as you dont know how many years that is nor if they will continue to find insurers that dont care or find ones that do in the future.

I bet there's an actuary somewhere who could have a good stab at it

My point is a serious one though. The insurance company should have thought long and hard before taking an action that could have serious financial consequences for the OP, and whether it was really necessary to take that action.

It's like my friend who arrived at US immigration with some minor thing wrong with her visa. They could have really screwed things up for her by refusing entry to the US, but instead the officer suggested she 'withdraw her application to enter', which made everything easier all round.

Surely the same approach would have worked here? And if the insurance company decide not to take the sensible approach, they should expect to be justify that decision, and pay for it if necessary.

InsideInsurance

mad_rich wrote: »

I bet there's an actuary somewhere who could have a good stab at it

My point is a serious one though. The insurance company should have thought long and hard before taking an action that could have serious financial consequences for the OP, and whether it was really necessary to take that action.

It's like my friend who arrived at US immigration with some minor thing wrong with her visa. They could have really screwed things up for her by refusing entry to the US, but instead the officer suggested she 'withdraw her application to enter', which made everything easier all round.

Surely the same approach would have worked here? And if the insurance company decide not to take the sensible approach, they should expect to be justify that decision, and pay for it if necessary.

An actuary will always be willing to have a stab at it but the list of assumptions would be longer than the calculation and confidence factor probably means you may as well use a random number generator.

Most, though I accept probably not all, do not take cancelling policies lightly but will send multiple reminders/ chasers and threats before actually cancelling it.