Post deliveries, a litte annoyed but what to do?

Viberduo

I live in a small i.e 6 flats in one block, all have buzzers, if someone rings the buzzer it takes me 5-10 seconds to react and where bedroom is no more than 30 seconds to jump out of bed and press buzzer.

Our local postmen never ring buzzer and if they find the door to the block closed just walk off meaning I have to wait longer for important documents, especially annoying if this happens on a Saturday or have a packet meant to be delivered as have to wait at least a day.

On the very rare chance they do ring i.e once every few months they seem to just walk off after pressing buzzer considering it takes me no more than 10 seconds to get to buzzer and let them in, I tried sending a complaint to RM who said their policy is to never ring buzzers and if door is locked just walk on, so what happens if I live in a high rise then?

So what normally happens is downstairs neighbour opens door about 9am and leaves it open till lunchtime but as we live next to a school we get kids coming in and smoking and dumping rubbish and shouting all because postman refuses to ring buzzers.

Would you complain again about this? If so higher up?

arbrighton

But postmen ring doorbells/ knockers at houses, that's ridiculous

Viberduo

arbrighton wrote: »

But postmen ring doorbells/ knockers at houses, that's ridiculous

What I was basically told was they have no time to wait for someone to let them in, I used to run downstairs in dressing gown (which in itself took about 30 seconds from me opening door to front door of block) and see the postman already about 2 blocks down, even seeing me at the door and just glancing at me.

I miss the days even about 8 years ago where the posties knew my name so used to see me in street and say there was a delivery for me and give it to me instead of me going to sorting office and they knew what days I was at work or college.

arbrighton

THe postman often has to wait that long for me in my house, if they do ring as I'm usually upstairs but we also have an outside 'convenience' where things can be left unless they need a signature.

sniggings

Viberduo wrote: »

What I was basically told was they have no time to wait for someone to let them in, I used to run downstairs in dressing gown (which in itself took about 30 seconds from me opening door to front door of block) and see the postman already about 2 blocks down, even seeing me at the door and just glancing at me.

I miss the days even about 8 years ago where the posties knew my name so used to see me in street and say there was a delivery for me and give it to me instead of me going to sorting office and they knew what days I was at work or college.

you can not expect the postman to wait for someone to let them in to post a letter, yes parcels, not letters, they have hundreds of houses to deliver to, get a few like you and the costs shoot up, I don't want to pay more for a stamp cos some don't allow assess, therefore slows the service down.

Point is you are to allow full access to a delivery point if you want the service, seems fair to me.

Torry_Quine

Viberduo wrote: »

What I was basically told was they have no time to wait for someone to let them in, I used to run downstairs in dressing gown (which in itself took about 30 seconds from me opening door to front door of block) and see the postman already about 2 blocks down, even seeing me at the door and just glancing at me.

I miss the days even about 8 years ago where the posties knew my name so used to see me in street and say there was a delivery for me and give it to me instead of me going to sorting office and they knew what days I was at work or college.

Why do you have to go down to open the main door? Can't you buzz it open from your flat?

Viberduo

Torry_Quine wrote: »

Why do you have to go down to open the main door? Can't you buzz it open from your flat?

I can but it takes a few seconds more to run down and that way if I see them leave I can grab their attention, sometimes I do both which is why I say it takes me under 30 seconds to get to buzzer and press it as its only about 20 feet from living room and about 5 feet from my bed if I am in bed.

sniggings wrote: »

you can not expect the postman to wait for someone to let them in to post a letter, yes parcels, not letters, they have hundreds of houses to deliver to, get a few like you and the costs shoot up, I don't want to pay more for a stamp cos some don't allow assess, therefore slows the service down.

Point is you are to allow full access to a delivery point if you want the service, seems fair to me.

Get a few like WHAT!!, you do realise the entire housing estate is blocks of flats the same, its hardly a bad thing to want security, I think you are thinking totally the wrong idea, it takes under a minute for them to ring and me buzz, and by the way they do this for letters too its not just packets.

I have also in the past had "you were out" cards shoved through my door as they havent attempted delivery, the packets I do get are almost always big enough to fit through letterbox.

Would you say all businesses should leave their premises unlocked so posties can deliver? Of course not.

I bet you wouldnt feel the same way as you do now if you lived in a block of flats and letters werent attempted to be delivered, if it takes under a minute as I say even half that but they have already gone then they are not making enough effort, hey even if they buzzed and walked off I could catch up with them. I would even be happy if they buzzed and handed me the letters for the building to save them time as long as I got my letters, that would cause problems with insurance should something happen in my building too or the police.

EssexExile

When I used to work in other people's homes it was a general rule that the doors on blocks were left unlocked in the mornings for postmen & other deliveries. They were usually locked early afternoon until early the next morning. Seemed a bit odd to me security wise, but that's the way it was.

Viberduo

EssexExile wrote: »

When I used to work in other people's homes it was a general rule that the doors on blocks were left unlocked in the mornings for postmen & other deliveries. They were usually locked early afternoon until early the next morning. Seemed a bit odd to me security wise, but that's the way it was.

Thats how we normally do it here but its a rough estate plus next to a high school so the kids use it as a communal area so we try and limit times its open, we used to lock the front door and leave back door locked as we are fenced off at the sides, but theres a small gap at the back where the school playground is and they were sneaking through it and unlocking the front door so we had cigarette butts everywhere, rubbish and pee smeel since they used the area as a toilet, so if we leave it unlocked they try another block of flats until they find one thats open.

Norman_Castle

I'm in a flat with an intercom. We have letterboxes accessible from outside but for parcels the postmen will always press the intercom and wait.

Try complaining to the school about their pupils.

sniggings

Viberduo wrote: »

I can but it takes a few seconds more to run down and that way if I see them leave I can grab their attention, sometimes I do both which is why I say it takes me under 30 seconds to get to buzzer and press it as its only about 20 feet from living room and about 5 feet from my bed if I am in bed.



Get a few like WHAT!!, you do realise the entire housing estate is blocks of flats the same, its hardly a bad thing to want security, I think you are thinking totally the wrong idea, it takes under a minute for them to ring and me buzz, and by the way they do this for letters too its not just packets.

I have also in the past had "you were out" cards shoved through my door as they havent attempted delivery, the packets I do get are almost always big enough to fit through letterbox.

Would you say all businesses should leave their premises unlocked so posties can deliver? Of course not.

I bet you would nt feel the same way as you do now if you lived in a block of flats and letters werent attempted to be delivered, if it takes under a minute as I say even half that but they have already gone then they are not making enough effort, hey even if they buzzed and walked off I could catch up with them. I would even be happy if they buzzed and handed me the letters for the building to save them time as long as I got my letters, that would cause problems with insurance should something happen in my building too or the police.

I do live in flats, the difference is we have the door on a trade button, so the postie does not need to wait to be let in.

What you are missing is, the rules state access needs to be given if you want to have mail delivered, that access is not on request but free access.

If anyone deserves to be annoyed here it's the postie...first he/she should not have to wait to be given access and you say 30 seconds, even if 30 seconds that's 30 seconds longer than it should be, he could have delivered the mail in that time and I bet it's more like a minute or more, time he rings a bell,waits for an answer, if the person doesn't hear,he rings again, they then come to the phone and open it, just as likely he pushes a bell and no one is in, he waits, rings again, realised no one is in so starts the process on the next bell, hoping they are not on holiday on the toilet or at work,etc etc all something he does not have to do.

You ask what you should do, answer is either put the door on a trade button, so it's open when he calls, or put a letter box on the door.



Sounds you are not asking to much, but if you think about it you are, not to mention fixing this would both be better for him and you, why you would want to jump out of bed every morning for the post beats me.