We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Should I stay with Plusnet ?

13»

Comments

  • brewerdave
    brewerdave Posts: 8,823 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The BIG advantage of the separate number for Retentions is that the queue is much shorter than the standard CS line. I got thru in a couple of rings last year when Plusnet CS were sinking under the weight of too many new customers,not enuf staff!!
  • brewerdave wrote: »
    The BIG advantage of the separate number for Retentions is that the queue is much shorter than the standard CS line. I got thru in a couple of rings last year when Plusnet CS were sinking under the weight of too many new customers,not enuf staff!!

    Yep but 0800 phone numbers are free as is sending an em to their CEO.
  • brewerdave
    brewerdave Posts: 8,823 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yep but 0800 phone numbers are free as is sending an em to their CEO.


    All calls to PN by a PN phone customer are inclusive. :)
  • brewerdave wrote: »
    All calls to PN by a PN phone customer are inclusive. :)

    Cheers I didn't know that !!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.