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Foreign body in food!

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I recently returned a blue full elastic band (2" long when flattened) to Asda which I had found inside a microwave meal.
Asda's response was to send me a letter of apology and a £5 voucher, which I thought was disappointing.
Is this a normal amount to receive in the way of compensation?
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Comments

  • ariba10
    ariba10 Posts: 5,432 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    What would you like to have?
    I used to be indecisive but now I am not sure.
  • I recently returned a blue full elastic band (2" long when flattened) to Asda which I had found inside a microwave meal.
    Asda's response was to send me a letter of apology and a £5 voucher, which I thought was disappointing.
    Is this a normal amount to receive in the way of compensation?
    they gave you a voucher, and possibly your money back.
    What compensation do you want? You did not die.

    Last time I had a nuclear meal, was in digs on a farm. I gave it to the dog, as it was awful.
  • I gave them the opportunity to check their packing line to see where the error had occurred and to ensure that it did not happen again, thereby avoid any further complaints. £5 seems a feeble reward for doing this.
  • JReacher1
    JReacher1 Posts: 4,661 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    I gave them the opportunity to check their packing line to see where the error had occurred and to ensure that it did not happen again, thereby avoid any further complaints. £5 seems a feeble reward for doing this.

    It's probably cheaper to not do anything and just pay £5 to those that complain.
  • Zandoni
    Zandoni Posts: 3,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I gave them the opportunity to check their packing line to see where the error had occurred and to ensure that it did not happen again, thereby avoid any further complaints. £5 seems a feeble reward for doing this.


    You wont get any sympathy from others on here but I agree it's a feeble compensation for what happened.
  • jjlandlord
    jjlandlord Posts: 5,099 Forumite
    Get the lawyers in and don't settle for anything less than £100k.
  • I gave them the opportunity to check their packing line to see where the error had occurred and to ensure that it did not happen again, thereby avoid any further complaints. £5 seems a feeble reward for doing this.

    Ah so the community spirit is alive and well - so long as the price is right.

    How much did you pay for the microwave meal?
  • Zandoni wrote: »
    but I agree it's a feeble compensation for what happened.

    Feeble compensation? What's apparently standard for this then a grand?
  • I gave them the opportunity to check their packing line to see where the error had occurred

    It will be impossible to tell how it got there. It's hardly as if they'll be a bag of them with a hole in suspended above some equipment.
  • photome
    photome Posts: 16,664 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Zandoni wrote: »
    You wont get any sympathy from others on here but I agree it's a feeble compensation for what happened.

    what should the amount be?

    whats the compensation for?

    How did the OP suffer any loss other than maybe not eating the meal?
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