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Vodafone 4 year contract

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Comments

  • Hi Pete,

    If you'd like me to take a look at this, email me with your details via the link in our profile.

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

    Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK

    Many thanks for offering to look in to this Lee. The reference number is #9594666
    Tony5101 wrote: »
    First post 5 days ago and the OP still hasn't called VF and got it sorted??...

    Yeah, I would normally be less tardy, however I had to move house in that time ;-) Anyway, now taken Lee up on the offer to look at it. Will post back with the outcome.
    cifpower wrote: »
    2 year contract begun Oct-12 then renewed in Oct-14 perhaps?

    Original email I have to start the contract says start Oct-12, end Oct-16.
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    pmuir wrote: »
    Original email I have to start the contract says start Oct-12, end Oct-16.
    It has to be a mistake as they've never done 4 year contracts, the longest was still only 30 months
    It's not just about the money
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Pete,

    I've got your email and I'll get back to you as soon as I can.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • pmuir
    pmuir Posts: 8 Forumite
    Seventh Anniversary Combo Breaker
    Lee identified that I should have bene on a 24 month contract, which had got extended by mistake by another 24 months. He has reset the contract date back to 24 months.

    Thanks Lee!
    Hi Pete,

    I've got your email and I'll get back to you as soon as I can.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    You're welcome Pete.

    Thanks for updating the thread to confirm that this's resolved.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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