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Vodafone 4 year contract

2

Comments

  • ZhugeEX
    ZhugeEX Posts: 1,163 Forumite
    Are you sure its 4 years? Im pretty sure its impossible and also illegal for Vodafone to do this
  • Collabora
    Collabora Posts: 1,360 Forumite
    http://www.adviceguide.org.uk/nireland/consumer_ni/phones_tv_internet_and_computers_index_e/consumer_choosing_a_provider_phones_tv_internet_e/choosing_a_mobile_phone_provider/consumer_mobile_phone_contracts.htm
    Mobile phone contracts

    A mobile phone contract is a way of paying for your mobile phone calls, texts and other services. You agree to pay a fixed monthly amount to cover your phone services for a set period of time.

    A mobile phone contract will last for at least 12 months, but phone companies aren’t allowed to offer contracts that last longer than 24 months.
  • mije1983 wrote: »
    So you did agree to it then? As in your first post you make it sound like it is some kind of error on their part.

    I agreed to it by continuing to use the service and not cancelling it after the cooling off period that they offer.

    So yes, I agreed to the contract, but on the other hand they appear to have given me a contract which is illegal. AIUI (and IANAL ;-) this would make the contract void.
  • ZhugeEX wrote: »
    Are you sure its 4 years? Im pretty sure its impossible and also illegal for Vodafone to do this

    Yes. From the email they sent me:

    Contract start: 16-Oct-12

    Contract end: 13-Oct-16

    That's 3 days under 4 years by my maths :-)
  • phone them up doesnt sound right
    What goes around-comes around
  • Tony5101
    Tony5101 Posts: 1,589 Forumite
    1,000 Posts Combo Breaker
    First post 5 days ago and the OP still hasn't called VF and got it sorted??...
  • cifpower
    cifpower Posts: 6,502 Forumite
    2 year contract begun Oct-12 then renewed in Oct-14 perhaps?
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    I'm wondering if what happened back in October 2012 was that the OP was contacted by one of the third party Vodafone partners and upgraded through them.

    There have been a few posts on here from people who thought they were getting a good deal but had actually been transferred to a business contract.

    In that case, there are business contracts that (if you don't cancel within a specific time period) will renew your contract automatically for a new minimum term.
  • corf999
    corf999 Posts: 348 Forumite
    I'd bet this is one of Vodafone's premium partners offering a business contract via an unsolicited phone call.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Pete,

    If you'd like me to take a look at this, email me with your details via the link in our profile here.

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

    Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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