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Pinecone Research

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  • So after waiting for a response for over a day and half - I have emailed again.

    Is this usual for Pinecone? From what I have heard, it is not, so i am still unable to cash out.

    SIL
  • Sugarplum634
    Sugarplum634 Posts: 1,047 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    I'm not sure why people are having problems, I cashed out yesterday and received it today.. and I've had 3 surveys this month.
    Make £520 a year in 2020 so far (£0 cash £0 AGC)

    (2019,£481.69) (2018, no idea!) ( 2017 £673.20) (2016 £800.97) (2015 £791.42/$312)

    Penny challenge: 21/366 (66.70/671.61)
    NSD 7/150
  • April60
    April60 Posts: 15 Forumite
    I think that is an average time for a responce, possibly longer in my experience.
  • So patience was rewarded. I received an email last night which advised that they are doing more upgrades and hence am not able to see 'update profile', to add my PPal details.

    Once all done, i will be able to do so and then cash out.

    At least i know now.
  • Junier
    Junier Posts: 309 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Heads up boys n Girls Amazon Vouchers are back on Pinecone RS


    :beer::j:j:j:beer:
  • WeAreGhosts
    WeAreGhosts Posts: 3,111 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    So patience was rewarded. I received an email last night which advised that they are doing more upgrades and hence am not able to see 'update profile', to add my PPal details.

    Once all done, i will be able to do so and then cash out.

    At least i know now.

    I messaged them a few weeks ago to ask why I couldn't add my Paypal details to my profile and they said everything would be sorted by the end of that week ... I'm still waiting. They don't seem very organised ....
  • I still get the odd survey directly from Pinecone for £3, but lately I've noticed several Pinecone surveys coming through from Opinion Outpost UK for 10 points (£0.50). The surveys have 'pinecone' in the address bar with the usual [I AGREE] bit at the start. I seem to get screened out of most of them which doesn't happen with the direct ones for £3.
  • roxy7699
    roxy7699 Posts: 1,067 Forumite
    Part of the Furniture Combo Breaker
    I've had quite a few recently and been able to cash out to paypal but did have to query 600 points that were showing as paid but never arrived which I think was to do with the upgrade. Emailed scott@pineconeresearch.co.uk and they appeared within 4 days.
  • itzmee
    itzmee Posts: 401 Forumite
    Part of the Furniture 100 Posts
    surfsister wrote: »
    No account still locked despite receiving about 10 or 11 emails and no help at all; but funnily enough still receiving surveys sometimes two a day!!

    wonder why they don't answer emails or help me?? But keep sendng surveys.



    I had this recently with Pinecone too. I logged in using my laptop and I was locked out! I couldn't get back in each time I tried. I even got a couple of surveys sent to me which I thought I wouldn't bother with seeing as I couldn't log in. However I managed to log in using my tablet instead, so I was able to do the surveys and cash them in!
  • Beckyy
    Beckyy Posts: 2,833 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Is everybody able to login on the main as normal now or is anybody still having problems?
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