Generous responses to complaints.

gik

The Money Saving Arms or Discussion Time...way down below..at the very bottom. DT can be hard and fast and is only viewable when signed in..I do however think you'll enjoy it there!

Eejay

I shall have a look, thanks

Smithers37

Eejay, you need to get a life.

TBeckett100

My wife had bought for her a three year old Clio. After a year it kept cutting out and we spent a lot on garage fees trialing different solutions to no avail

Over the following two years I kept on and on complaining. Three customer service managers came and went and the last one authorised a new wiring loom which cured the problem. Saved £2500.

You just have to be persistent if you know you are right

gik

Smithers37 wrote: »

Eejay, you need to get a life.

...and yours based on your life on MSE is?

System

I rarely complain, i certainly don't do it to get free stuff. Probably because i understand that whilst people like to complain about nothing to get free stuff, its the staff who get screwed over. Fair enough if there is a genuine reason but a lot do it to get something for nothing.

010115_to_311217

I e-mailed KFC to advise that I had found my local KFC filthy on two consecutive visits. They replied, apologised and hoped I'd give them another chance. TBH I hadn't contacted them looking for any freebies. KFC IS our family favourite and I was genuinely disgusted at how dirty the restaurant was. As I said their response was very polite but there was no real concern in it. Consequently we have not returned. I am taking my family, my money and my custom to a CLEAN restaurant.

duchy

I'm not so sure it's lack of a life.....it sounds like a bit of an odd hobby

Pollycat

The OP sounds a right bundle of laughs.

haras_nosirrah

Hope non of this is impacting on staff. In my job if a complaint against you is uphold we are penalised 2.5% of our salary for 12 months so in my case an upheld complaint costs me £55 a month for 12 months