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New rbs debit card design

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124

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  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 8 February 2015 at 10:56PM
    Quote:
    Originally Posted by knack92 viewpost.gif
    A friend recently got a replacement Royal Bank of Scotland offline card with the new design.



    I have recently had both an new RBS and a new NatWest card. The RBS was the old design, the NatWest the new design. Both offline contactless cards.

    I was also told when I phoned RBS to discuss my account that I should have phone a new number for Williams and Glyn as my account was in the process of being switched. So perhaps accounts that are being switched are just getting old style cards. Who knows? Anybody on here work for RBS??


    Yeah the accounts have been split now. So England & Wales customers of RBS have to call 0345 900 0400 for telephone banking.


    I believe they may be parming off the old card designs to customers who are being divested as the cards will be rebranded to Williams & Glyn anyway by the end of 2016.


    Anyone work for RBS? See my signature however I do not work in a branch.

    Providing card works thats the main thing.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 9 February 2015 at 7:42PM
    This is the new card design for basic bank account.

    10961800_10155273483805151_1153728536_n.jpg?oh=6318a6e9fcffb4b4cdffb0997f52df01&oe=54DB13DE&__gda__=1423621299_ed99ca275030578437598de379fe0ea3
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Paul_1977
    Paul_1977 Posts: 992 Forumite
    Going off topic a bit but does anyone bank with Santander.

    There cards always have a white smudge in the middle which I assumed was from a dodgy print, but its in everyones.

    Also they issued an offline card to my relative with a basic account but gave me an election online flat card with a 123 account. Bit weird.
  • Djene
    Djene Posts: 85 Forumite
    Paul_1977 wrote: »
    Going off topic a bit but does anyone bank with Santander.

    There cards always have a white smudge in the middle which I assumed was from a dodgy print, but its in everyones.

    Also they issued an offline card to my relative with a basic account but gave me an election online flat card with a 123 account. Bit weird.

    Yeah it's just an odd design on their cards. That's very strange with the basic account though, as their basic account comes with an ATM only cash card, not a Visa Debit. So I wonder how it works if it is indeed a basic account. I thought they didn't issue electrons anymore ? Just Visa Debits with black print instead of silver, for those who can't get a contactless card.
  • Paul_1977
    Paul_1977 Posts: 992 Forumite
    edited 9 February 2015 at 6:56PM
    Djene wrote: »
    Yeah it's just an odd design on their cards. That's very strange with the basic account though, as their basic account comes with an ATM only cash card, not a Visa Debit. So I wonder how it works if it is indeed a basic account. I thought they didn't issue electrons anymore ? Just Visa Debits with black print instead of silver, for those who can't get a contactless card.

    It was issued early last year, silver print sticking out, non contactless but Santander were not issuing contactless cards when it was issued I don't think.

    EDIT: Sorry its a Visa debit, but looks the same as an electron.

    Im sure its an election, black letters, a flat card, I have always had this since I got the account about eight years ago with Abbey, they replace it with the same one. It looks the same anyway.
  • stclair wrote: »
    This is the new card design for basic bank account.

    10961800_10155273483805151_1153728536_n.jpg?oh=6318a6e9fcffb4b4cdffb0997f52df01&oe=54DB13DE&__gda__=1423621299_ed99ca275030578437598de379fe0ea3

    I like that card much better than the old one.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I recieved a replacement card today and it's the old design but with the new visa debit logo just to confuse the situation 😮
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • planteria
    planteria Posts: 5,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i received a card like that a good few months ago.. but yes, it was the 'offline' card.
  • AlisonGray
    AlisonGray Posts: 43 Forumite
    I think, and this is just a wild guess, the the 'New' design cards are only for customers in Scotland (Or with accounts at Scottish Branches), and the old card design is still being given to customers with English branches as those customers will be moving to Williams and Glyn anyway ?.
  • stclair
    stclair Posts: 6,854 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    AlisonGray wrote: »
    I think, and this is just a wild guess, the the 'New' design cards are only for customers in Scotland (Or with accounts at Scottish Branches), and the old card design is still being given to customers with English branches as those customers will be moving to Williams and Glyn anyway ?.

    Yes that's what I think I'm in the process of transferring my account from an English to a Scottish branch.

    As the cards being sent was originally for the customers being transferred to Santander before the deal collapsed.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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