Tesco Bank -log in down again?

cinematic101

It's not the browser, it's a Tesco Bank issue (AGAIN!). I rang them yesterday morning as I was getting unknown username too.
I need access to my money to transfer some to pay a builder for a job. It's a good job he's understanding.

As soon as the site is back up I'll be transferring my money elsewhere!

Fruit_and_Nut_Case

MSE Towers have just become aware of this.

https://forums.moneysavingexpert.com/discussion/5168884

molerat

The word is spreading


http://www.bbc.co.uk/news/business-31135084
http://www.cityam.com/208689/tesco-bank-technical-problems-hit-one-20-customers

oramgepekoe

Snowinginalaska wrote: »

I'm not having a good experience with them. I opened an internet saver account nearly a month ago and I am still not able to access it. Apparently it was set up in the wrong folder or something and it can take "two weeks" to transfer it. Each time (of 3) I have called they don't seem to know what they are doing but tell me their "best guess" but two weeks on from the last call and still not available. So much for the 12 month introduction bonus rate when I am unable to use for at least the first month. Even if it ever gets set up, not sure I'd trust them any more. Especially as I already have a large sum in their fixed term accounts. They don't even seem to have an email address for customer support and the complaints link only has a postal address.

I'm in the same situation as you. I set up a new internet saver a few weeks ago cos my old one's interest rate was decreasing. They've sent me the sort code and account number but when I login it's not listed with my other accounts. They promised to sort it and I've been logging on daily to see if they have. However today I can't even log in.

Archi_Bald

To put a balance to it: I have 2 current accounts, 3 savings accounts and 1 CC account with Tescos. No problem setting up any of them. I am not a huge fan of their online banking but I use it so rarely that I can live with it.

molerat

They have taken the site down now.

molerat

All working for me now

brewerdave

Still screwed for me - says it doesn't recognise my PC ! (even tho' I've had OTCs for both Firefox and Chrome in the last three days) - I enter the required digits for the sending of a new OTC -whereupon it returns to the "successful log out " screen !!

jem16

Working for me now too.

SevenOfNine

I can't bring myself to whinge too much about Tesco Bank, it's very convenient when you have numerous bank a/c's which need direct debits!