A virus and trojan?

aaroncaz

Are you around tomorrow? I am very tired and will function better tomorrow, I was also wondering if a complete restore would solve the problems.

aaroncaz

My sons laptop is the same as well, must be the router?

tavernman

Looks like you put in a / after microsoftstore it should be

nslookup www.microsoftstore.co.uk

aaroncaz

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\Aaroncaz>nslookup www.microsoftstore.co.uk
Server: UnKnown
Address: 192.168.1.1
Non-authoritative answer:
Name: msstore-redirector.wip.digitalrivercontent.net
Address: 81.21.148.233
Aliases: www.microsoftstore.co.uk

C:\Users\Aaroncaz>

tavernman

aaroncaz wrote: »

Are you around tomorrow? I am very tired and will function better tomorrow, I was also wondering if a complete restore would solve the problems.

I will be in sometime tomorrow , when you say complete restore do you mean "factory" reset rather than "system restore"? That is a good option , but we can try more tomorrow. Just could you check microsoftstore.co.uk first though please.

aaroncaz

tavernman wrote: »

I will be in sometime tomorrow , when you say complete restore do you mean "factory" reset rather than "system restore"? That is a good option , but we can try more tomorrow. Just could you check microsoftstore.co.uk first though please.

Did it, I hope. Tried system restore but it came up with an error so was thinking of complete factory reset, have it on a memory stick made when I brought laptop.

tavernman

Crossed swords again, that also looks OK, I still think it's not the router but we can check when we are both fresher tomorrow.... Good Night and good luck

aaroncaz

I will be around most of the day so anytime is good for me, I am grateful for your help.

aaroncaz

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.1 (12.28.2014:1)
OS: Windows 8.1 x64
Ran by Aaroncaz on 17/01/2015 at 8:17:10.57
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



~~~ Services


~~~ Registry Values


~~~ Registry Keys


~~~ Files
Successfully deleted: [File] C:\WINDOWS\prefetch\GOOGLETOOLBARINSTALLER_EN32_S-E4CE3D7C.pf
Successfully deleted: [File] C:\WINDOWS\prefetch\GOOGLETOOLBARMANAGER_8CA8B414-D855646C.pf
Successfully deleted: [File] C:\WINDOWS\prefetch\GOOGLETOOLBARNOTIFIER.EXE-B25C45A8.pf
Successfully deleted: [File] C:\WINDOWS\prefetch\GOOGLETOOLBARUSER_32.EXE-992C17DF.pf
Successfully deleted: [File] C:\WINDOWS\prefetch\GOOGLETOOLBARUSER_64.EXE-F02EE0A0.pf


~~~ Folders


~~~ FireFox
Emptied folder: C:\Users\Aaroncaz\AppData\Roaming\mozilla\firefox\profiles\0mzgkl4v.default\minidumps [15 files]


~~~ Event Viewer Logs were cleared




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 17/01/2015 at 8:30:57.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

aaroncaz

Morning, was wondering if its ok to do my normal things on laptop while I have the problems, like doing my comps, I do surveys etc.. answering/sending email am worried abt infecting others or logging into accounts, banking ect.....


Am going to run malwarebytes again now.