We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Anybody switching to Co-op heard from them yet?
Comments
-
Been trying to sort my tariff out for 2 weeks now, been promised 3 times (even from their twitter account) a call back... Nothing.. The whole web site thing is such a mess I'm next to giving up an going else where.0
-
Applied to join via their website (not thro Cheap Energy Club) on 9 March and still waiting for the welcome letter. Can't get through on the phone. Did get a reply a week or so ago to an email saying basically that they are overwhelmed and I need to be patient and suggesting if I didn't hear anything in a week to ring. So, I tried !!0
-
I'm in the same boat. Switched via MSE Energy Club on 19th March. Haven't had any contact at all from Co-op. The only reason I know anything is happening is I had letter from Ovo mid-April saying they'd received a request to switch. Goodness knows if it will ever happen.0
-
I applied to switch from Scottish Power to Co-OP Energy via Cheap Energy Club on 11/1/15. Switch still not finalised and couldn't get in touch with them via e mail, phone or online.
Sent an email to the Chief Executive of Co OP Energy on Sunday and lo and behold received a telephone call from customer services today saying it will all be finalised in next couple of days and offering me £50 compensation. Just look up his email address and complain.0 -
Just spoke to them. Switch is due to happen on 4th May so good job I phoned! The guy also re-sent me the welcome pack via email which I've now received.0
-
Could you share the email address of the Coop Energy CEO please. The one I had for the Coop CEO has just bounced! many thanks!0
-
Don't worry, think I found it.0
-
My welcome letter arrived yesterday - 7 weeks after I applied. Should switch over in another month. We'll see.0
-
Coop say they've no record of my attempted switch and have promised not to go ahead if they ever find it! Given up. Switching to EDF instead. What a waste of time.0
-
geriatrix1 wrote: »Coop say they've no record of my attempted switch and have promised not to go ahead if they ever find it!
Sounds like you've had a lucky escape!0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards