DWP maladministration compensation

NYM

bashbash wrote: »

..........after going through countless bank statements, bills etc etc

i have found out that im out of pocket alot more than expected.....

It will be important to bear in mind in a case of actual financial loss that, within reason, you must be able to prove the amount of actual loss.

bashbash wrote: »

..... the special payments department have told to to put any loses down on paper and they will pay these back...

Have you had that in writing ?

bashbash wrote: »

... but they have also mentioned giving me a consolitary payment and have asked me to come up with a figure of what i would like and they will consider it...

A Consolatory Payment is not dependant on you having suffered a measurable financial loss.

bashbash wrote: »

....i have tried going about this by looking at other stories regarding this and i have only found 2 1st a woman who went to court and got £100000 for a mistake with her husband pension ( over 10 yr period) 2nd was a guy who IS payments were messed and didnt recieve any payment for 3 months he was awarded £400 plus the benefit back dated....

Possibly in the 1st case, the payment of £100,000 was made because the lady had suffered not only the financial loss, but severe distress. and her physical or mental health had deteriorated significantly as a direct result. Medical evidence would be required to support that claim.

In the 2nd case, again, it's entirely possible that because of no payment being received for 3 months, the man clearly suffered financial losses that he could document.

bashbash wrote: »

...so what do i do?

Calculate any financial losses, distress and misery it's caused and put in a figure so they can consider your claim. But don't expect to be in a much better financial position than if the maladministration hadn't occurred.

In other words, don't be greedy.

bashbash

thank you, yes i do have this in writing, my actual loses accumulate to £2000. and i have all the paperwork to prove this.

did i mention that this has been going on for 4 yrs nearly 5. so i feel there has been substantial distress, also my wifes health has deteriorated during this time both physically and mentally!

as far as the consolitary payment i really do not know how to act on this................i dont want to be greedy but how can i justify what i ask for other than using previous examples of these sort of complaints