fullfilled by amazon prime

SuperHan

Personally, I think I'd send half of the order back.

I'd feel better that I hadn't royally screwed them over, and I'd also still have benefitted from the deal.

I read the initial e-mail as desperate rather than rude, it's people's lives your messing with for the sake of saving maybe £100. If you can sleep at night knowing their kids won't have a Christmas, then keep the razors.

marleyboy

If you want to go laughing to the bank because of someones misfortune that's up to you. I certainly wouldn't do it myself.

Why thank you, were I in such a position I would (without having to ask you first), thus leaving you free NOT to feel you have to.

marleyboy

It's very obvious who the real cheats are here.

YES IT IS I KNOW!!!

Thats why such companies big or small, who choose to try it on by cheating with 3rd party apps will get no sympathy from me when they backfire.

Money-Saving-King

marleyboy wrote: »

Why thank you, were I in such a position I would (without having to ask you first), thus leaving you free NOT to feel you have to.

So you know that you have potentially ruined a families Christmas. Affording to eat and heat their homes may well now be a real problem for them and you'd sit there keeping something that caused it & you'd be laughing?

I'm very glad that I'm not the sort of person who would do that. As you said we can all make our own choices.

marleyboy

Money-Saving-King wrote: »

So you know that you have potentially ruined a families Christmas. Affording to eat and heat their homes may well now be a real problem for them and you'd sit there keeping something that caused it & you'd be laughing?

I'm very glad that I'm not the sort of person who would do that. As you said we can all make our own choices.

Not sure where you get your ideas from, but I will re-iterate more simplified for you if it helps...

I HAVE NOT BOUGHT ANY AMAZON ITEMS!!!! How I have potentially ruined their Christmas by not doing business with them is anyones guess, maybe its a case of I MUST do business with these companies who choose to cheat with 3rd party apps, in case not enough sales seriously screws their business plans.

That they are now going to struggle to heat the homes or feed the kids can only be their own choice, mainly for relying so much on some dodgy NON AMAZON ENDORSED bit of software in the hope of cheating the system.

If any company tried to cheat then pass the buck to me when it falls flat on its rear end, I certainly would not lose any sleep over them going bust, no matter how fresh out of kindergarten they were.

unholyangel

sunnyD1 wrote: »

Lots of poeple on their high horses in this thread so I'll keep it simple.
1.No they cannot recharge your card.
2.No they cannot send a debt collection agency... what debt?
3. Experian would tell them two words, and the 2nd word would be off

In regards to morals, keep the items, half the posters on this thread jump at misprices when its at tescos, asdas etc, but when its amazon sellers, why is it different?

The liability lies on the 3rd party re pricing software the sellers used, which undercuts competitors prices on amazon. It is between the seller and the repricing software that they outsourced the pricing to.

TL;DR, legally they can't do anything.

Well yes legally they can.

As I've posted a few times, where a contract is formed on a mistake such as this and that mistake should have been obvious to the other party, the contract is void ab initio (void from the beginning).

However as I also said before, whether those companies can afford to take legal action or not is another matter.

Money-Saving-King

Marleyboy I know you haven't bought any items. It's your ideas I was commenting on. Using software to do things for us to reduce workload is not cheating a system, that's like saying using online banking is cheating because you didn't have to go to a bank so it saved time & transport costs.

System

It's not cheating, it's just efficiency. White it is frustrating to compete against people who use repricing software it's the nature of the internet that customers only really care about price. Must be the cheapest, must be free delivery, must arrive yesterday, otherwise their human rights have been violated.

Consumer demand drives such behaviour and I'm absolutely certain many, many consumers have benefited from lower pricing as a result of such activity over the years. Spending additional man hours on a task that can be automated is an increased cost, which this market won't tolerate.

The details suggest the 3rd party software screwed up. Perhaps there are price floors in place, perhaps that's what failed? And guess how Amazon reprice items that they sell themselves? If a seller drops a price, Amazon often do within minutes.

For the record Amazon provide access for these automated systems to work in the first place. It's right here for those of a technical disposition. Amazon encourage integration in this manner.

The Products API section of Amazon Marketplace Web Service (Amazon MWS) helps you get information to match your products to existing product listings on Amazon Marketplace websites and to make sourcing and pricing decisions for listing those products on Amazon Marketplace websites. The Amazon MWS Products API returns product attributes, current Marketplace pricing information, and a variety of other product and listing information.

Regardless of your opinions on whether it's cheating or not, two wrongs don't make a right.

I haven't bought any 1p items either

marleyboy

Money-Saving-King wrote: »

Marleyboy I know you haven't bought any items. It's your ideas I was commenting on. Using software to do things for us to reduce workload is it cheating a system.

It depends what the software is. if its MS Office cheating the paperwork thats development. If it is software to undercut a rivals business, I call it cheating. I dont like companies BIG or SMALL that choose to cheat. I say choose because nobody held a gun to their head and said they must use this app.

Amazon themselves, do not cover, endorse or accept 3rd party apps; (check it up), its no different to SNIPE, imagine whenever snipe backfired a customer had a right to complain or be compensated for using it. Their sympathy gets lost in the choice they make to use it.

If a fresh new company chose to think its alright to cheat with a 3rd party app, imagine the apps they would go on to use if they were to get even bigger.

Should I cry if a cowboy builder got arrested for cheating an old woman, who do I cry for? The poor builder who wont be spending Christmas with his family, or the poor woman for losing her life savings to him?

Money-Saving-King

They'd use the software to price match not undercut which is not cheating a system. It's just automating as someone else has said to reduce workload. We use software to make our lives easier, we all do it, that's just modern living, it is certainly not cheating. If they all used it to undercut each other then by the very nature of the software they'd all end up charging 1p. Obviously they don't use it that way.