1MB Uncapped broadband £10 per month plus free modem

mike_paterson

navid wrote:

Hi
If you sign for 2 years to save the connection fee. In case if you want to terminate the contract before 2 years then what are the penalties from E7even. Is it "termination fees of the £50 connection fee, the time used and the proceeding 3 months fees will be deducted from any refund due".
Thanks!

There are no penalties but you will not get any money back though as you are pre-paying for the service. If you move, you can take it with you - and there is a connection fee to cover that.

For more information take a look at my e7even thread in the referrers Board - this will also save you a tenner if you use my referral id when signing up.

mike_paterson

sco0ter wrote:

£1 per minute for tech support from e7even is a bit much as well.

The email support is free and is really good ! For those worried about support there is a monthly support contract that gets you an 0845 number to call rather than the £1 a minute option. I have always used email support, but then I have only had 2 problems in the last 9 months (Neither of which were down to e7even as it turns out)

sco0ter wrote:

And it seems a few people have had e-mails about file sharing and downloading as well. Dont know if this is linked to download limits or if they monitor the peer to peer networks.

By Law, all ISPs have to disclose userids of people illegally downloading (or uploading) copyright data. All ISPs prohibit illegal file-sharing. E7even simply let their customers know the situation!

Bit Torrent downloads still work fine for me though !

Remember to check the Referrers Board for the e7even posting that shows you how to save an extra tenner

mike_paterson

sco0ter wrote:

My opinion of uncapped is no download limit and no restrictions on my speeds when using certain apps that e7even and others do have in place.

I have seen none of what you suggest in the 9 months I have been with e7even.

At the end of the day - you pay your money and take your choice.

1MB uncapped (as far as I and most other customers seem to be getting) for £10 a month is an absolute steal. I feel sorry for those that cannot get ADSL yet !

System

Mike, and indeed anyone else concerned/interested in e7even. Because I'd been given the job (from my son) to get information for him before moving to e7even, I posted a question on www.ispreview.com forum about V21 and penalties.

However,like most things, the subject moved to our intended isp, ie e7even, and it's interesting how payment in advance is poo poo'd. In fact, it seems far from complimentary comments are appearing, maybe not constructive, but they're there. I've no wish to create a landslip to ispreview, but Mike, who waves the flag for e7even, you might like to take a look. (yes, I'm loading, you fire). Take a look.

theloft

islandman wrote:

Mike, and indeed anyone else concerned/interested in e7even. Because I'd been given the job (from my son) to get information for him before moving to e7even, I posted a question on www.ispreview.com forum about V21 and penalties.

Well I followed your link and no signs of a Chat Forum or Q & A come to that !!
Which part of ispreview.com is it on ??

System

Under the very top main banner strip, there is a pale blue strip, with several headings, the forum is almost centre, clic on that.

GeoThermal

I think it's http://www.ispreview.co.uk/

theloft

islandman wrote:

Under the very top main banner strip, there is a pale blue strip, with several headings, the forum is almost centre, clic on that.

Well islandman, you should double check your links !!! Geothermal is correct and the link is https://www.ispreview.co.uk NOT .com So that is why I could not find, but all is now OK. Cheers.
PS. Found the forums, scrolled down the 'E' s - couldn't find anything at all on E7even. !! Scrolled down all of them, still couldn't find. Help !!

sco0ter

mike_paterson wrote:

I have seen none of what you suggest in the 9 months I have been with e7even.

At the end of the day - you pay your money and take your choice.

1MB uncapped (as far as I and most other customers seem to be getting) for £10 a month is an absolute steal. I feel sorry for those that cannot get ADSL yet !

I was just pointing out the part in thier T&C and the fact others had reported having thier service restricted.That will probably be a contention issue on certain exchanges so will likely happen to more and more people as they get more subscribers. It seems a risk if you pay for 2 years service then 1 month down the line they decide to cap your Bittorrent or other peer to peer app at 5-6Kbs. I just dont like the idea that I would be signing up for a restricted service (even though it might not be at the moment) I would have no grounds to leave.

System

My apologies The Loft, you are right of course, it is co.uk. Now, go to Forums>General Discussion>V21 subject. Toward the end of page 1, I make reference to e7even, then on several posts on page 2, e7even receives comment.