Is it just me or is First Direct

grumbler

robatwork wrote: »

That's my point. You have to guess.

Well, all menus are shortened in some way. Just click once - and you don't need to guess anymore.
"payments and transfers >> view or stop" is pretty much self-explanatory IMO.

No - the direct debits should be further indented to show it belongs to the standing orders topic.

Absolutely not - like for any bullet points (¬ in this case):

[FONT=Courier New]
¬pay a bill or transfer
¬view or stop
¬standing orders 
 and direct debits[/FONT]

• aaaa
• bbbb
• ccccccccccccccc cccccccccccccccccccccccccc cccccccccccccccccccccc ccccccccccccccccccc

As mentioned in this thread, it's not aesthetically pleasing,

As mentioned in this thread all this is a matter of personal taste. They wanted to be different from other banks (simplistic/minimalistic), and they achieved this. I am not saying that I like it, but personally I do prefer this simplicity to Barclaycard's clutter.

and is functionally limited, as well as being illiterate.

I don't see any illiteracy, and you failed to answer my question what functionality you were missing.

meer53

It works, view or stop means just that, view or stop a payment. Why is it functionally limited ?

What doesn't it do that you would like it to do ? Aesthetically pleasing is subjective, you can't please all the people ! Have you let them know your concerns ?

Bloomberg

grumbler wrote: »

As you quoted my post, I take this as arguing with me.

If so, unlike you, I just said that I didn't like it.
Unlike me, you present your opinion like a fact.

The fact remains that all this is a matter of personal taste and preferences. The functionality ("array of tools") is pretty much the same for the majority of banks/CCs and hardly changes after endless 'improvements' in the look of the websites. There isn't much to change really except the look.

Sorry dad, I am entitled to express my opinion even if it does not chime with yours. What I write is read by other users not just you. Anyway I apologise unreservedly if I have unwittingly upset you. X x.

robatwork

grumbler wrote: »

Well, all menus are shortened in some way. Just click once - and you don't need to guess anymore.
"payments and transfers >> view or stop" is pretty much self-explanatory IMO.

Well, that's your opinion. I don't want to guess even once. It's not a sensible menu.

I don't see any illiteracy, and you failed to answer my question what functionality you were missing.

The illiteracy as I already explained is that their use of case is inconsistent. Eg Regular Saver and savings account are both links. Why the different case - looks like the designer was over familiar with facebookese or txt, not what I want from my bank. Seem first direct are zealous about their lower case (hence not First Direct), but doesn't excuse this bodge.

Functionality:
Why is the default a pop out window - annoying
I want to see (all) my balance(s) as soon as I land on the login page, not have to select from a dropdown and then an account
The whole look and feel is like a framed website from the early 2000s

TheTracker

It is sloppy and one of the worst online banking experiences. Clearly it matters more to you than to most, and certainly than to myself, but after your explanation and with respect to your OP I don't think anyone could accuse you of inventing a reason to leave.

Back to the OP, I would probably rank Tesco slightly lower than FD.

grumbler

robatwork wrote: »

...
The illiteracy as I already explained is that their use of case is inconsistent. Eg Regular Saver and savings account are both links. Why the different case

Both are the names, not generic terms. So are 'Paym' and the names of all other accounts.

Functionality:
Why is the default a pop out window - annoying

Like said above - just change the bookmarked web address.

I want to see (all) my balance(s) as soon as I land on the login page, not have to select from a dropdown and then an account

I see all my balances - and I don't have any dropdown menu for accounts. Want a screenshot?

mgdavid

robatwork wrote: »

is it just me or is FD the worst online website?.......

so far, it's just you.

meer53

robatwork wrote: »

Well, that's your opinion. I don't want to guess even once. It's not a sensible menu.



The illiteracy as I already explained is that their use of case is inconsistent. Eg Regular Saver and savings account are both links. Why the different case - looks like the designer was over familiar with facebookese or txt, not what I want from my bank. Seem first direct are zealous about their lower case (hence not First Direct), but doesn't excuse this bodge.

Functionality:
Why is the default a pop out window - annoying
I want to see (all) my balance(s) as soon as I land on the login page, not have to select from a dropdown and then an account
The whole look and feel is like a framed website from the early 2000s

As i say to my kids " i want never gets"

Grow up. It's a website, not a matter of life or death.

Mrs_Ryan

I like my Barclays online banking. Halifax is awful and I have complained about it to them before.

Chrisblue1962

thebritishbloke wrote: »

They've got nothing on Co-Op. I think Co-Op's website was made in 2005 by a 14 year old and he was paid in chocolate.

If you the Co-op's is bad, wait until you see Smile Bank...I've built better webpages myself and I know only basic HTML ! :rotfl:

I think MSE should have a "Wonky Website" trophy so that MSE'ers can vote for the worst financially-orientated website.

My vote goes to ....Smile Bank :rotfl::T