Royal Mail theft insures bleak Christmss for grandchildren

Brunbjorn

OP says the Gift Tokens were ordered on the internet and delivered to OP (I'm assuming Toys 'r Us would have sent the GTs by RM Special Delivery...? and charged OP for the service..?)

If it were me and I saw this was the case, at the time of ordering, I would have requested delivery to the parents of the Grandchildren and sent the Xmas card using an ordinary stamp, with a note telling them to expect the present.

Late in the day I know...

pistonvalve

bazzyb wrote: »

Unless there is something you have not told us, you really don't have any evidence of this. It's one of a number of possible scenarios.

A number of possible scenarios!! - please enlighten.

pistonvalve

Brunbjorn wrote: »

OP says the Gift Tokens were ordered on the internet and delivered to OP (I'm assuming Toys 'r Us would have sent the GTs by RM Special Delivery...? and charged OP for the service..?)

If it were me and I saw this was the case, at the time of ordering, I would have requested delivery to the parents of the Grandchildren and sent the Xmas card using an ordinary stamp, with a note telling them to expect the present.

Late in the day I know...

I would have done! but there was no provision to do this on line.

Hermione_Granger

custardy wrote: »

Well registered delivery doesnt exist. So you are wrong there.
I would use tape on any envelope that contained an item that could come out.
You will also note I advised using the senders address label.
So there's 2 options. Of course I wouldn't use Recorded in the first place and had the OP used Special Delivery as advised. All this grief would have been avoided.

Well seeing as Recorded doesn't exist, I wouldn't have used it either.
I thought that with you be an ex-postie, you would have known that Recorded was changed to "Signed for" and that when taking others to task over their terminology, you would at least endeavour to make sure that you get it right.

Brunbjorn

pistonvalve wrote: »

I would have done! but there was no provision to do this on line.

Strange - Toys 'r Us told me (some months ago now) that -

You may have your order shipped almost anywhere in Great Britain or the Republic of Ireland. Your delivery addresses can be registered on your account when you place a new order

but in the end I found something different for my little great nephews.

Best of luck with the case

gik

Hermione_Granger wrote: »

Well seeing as Recorded doesn't exist, I wouldn't have used it either.
I thought that with you be an ex-postie, you would have known that Recorded was changed to "Signed for" and that when taking others to task over their terminology, you would at least endeavour to make sure that you get it right.

Except Royal Mail still use the words:-


Signed For 1st Class™ Mail and Parcel Services | Royal Mail Group ...

• Recorded delivery with Royal Mail Signed For gives you extra peace of mind. Deliver your parcel the next working day and get proof of delivery.
  
  

Hermione_Granger

gik wrote: »

Except Royal Mail still use the words:-


Signed For 1st Class™ Mail and Parcel Services | Royal Mail Group ...

• Recorded delivery with Royal Mail Signed For gives you extra peace of mind. Deliver your parcel the next working day and get proof of delivery.

Yes, in which case custardy should have stated that he wouldn't have used a recorded delivery service.

Stating "I wouldn't use Recorded" implies that there is a delivery service called "recorded", which there isn't.
Call me pedantic, but if someone likes to pick fault with others, they should get their own posts totally correct first and on the RM website, there is no recorded delivery service:
http://www.royalmail.com/personal/sending-mail

d123

Hermione_Granger wrote: »

Yes, in which case custardy should have stated that he wouldn't have used a recorded delivery service.

Stating "I wouldn't use Recorded" implies that there is a delivery service called "recorded", which there isn't.

Call me pedantic, but if someone likes to pick fault with others, they should get their own posts totally correct first and on the RM website, there is no recorded delivery service:
http://www.royalmail.com/personal/sending-mail

Ok, you are pedantic...

Nilrem

pistonvalve wrote: »

!) I
I cannot accept a machine malfunction or accident. It would need a very cleaver machine or 'accident' to re seal the envelope!!
.

Not really.

If the envelope came open when it went through the machine, someone at any point after that may have spotted the envelope and resealed it., which is basically something I believe they do fairly frequently anyway when mail gets damaged, or to prevent it getting damaged/caught in the machine.

Personally I always use a bit of tape over the seal on any envelope that I'm sending that I don't trust 100% to stay shut (I've noticed a fair few seem to lose their stick whilst on the shelf), or if I've put anything in it that I don't want to risk falling out (for example and forms being returned anywhere).

bazzyb

pistonvalve wrote: »

A number of possible scenarios!! - please enlighten.

Well, what evidence do you have to suggest your version of events are correct? The gift card had not been used anywhere, and you said yourself that the envelope wasn't sealed correctly.

I would say that the likelihood of somebody opening the item, taking the contents, revealing it are very very slim. It would be very difficult to take it whilst it was in a mail centre or sorting office - too many people around, security cameras, etc... so that only really leaves the delivering postman. If he'd decided to tamper with the mail, do you really think he'd be stupid enough to deliver the evidence? The whole thing makes no sense.

On the other hand, as the envelope was not sealed correctly it could have come open at some point during its journey - whether this is in a mailbag whilst getting transported, or in a machine as others have suggested. Either way, when the gift card eventually gets found loose - either in the bag or in the machine, by that time it would be impossible to know which item it relates to, so unless you have written your name and address on the actual giftcard itself, there's no way they would be able to get it back to you.