Win 7/forgotten password

Supatramp

My wife has forgotten her password for her laptop running Windows 7. I've googled the problem but all you get is a load of smart Alex's trotting out the same stuff, but who appear to be unable to read plain and simple English. I think most of them are from the other side of the Atlantic!

So the plain and simple bit is: starting in Safe mode is no solution as all the options simply take you to the login screen, where a password is required. This is the password which has been forgotten!!

So can any of the tech geniuses, or should that be genii, around here give me a solution, as I've got the job of sorting it out, as usual!

According to my wife, this happened after one of out grandkids closed/shut down the laptop, so whether they didn't do it properly, or if coincidentally my wife's 'account' has been corrupted, I don't know.

And obviously, we have no discs which could rectify the problem, although my main pc is running Win 7.

enfield_freddy

hirans boot disk http://youtu.be/Zo_5G00lkdY


http://www.proyectobyte.com/hirens-boot-2/hirens-boot-cd-15-2-usb-2014-everything-one-cd?lang=en

John_Gray

Use Offline NT Password and Registry Editor which needs to be burnt to a CD or a USB Flash drive so that the software is bootable.

Please read the website carefully. When you boot the CD or Flash drive, taking all the defaults for the questions usually works, and you end up with the Administrator password being removed so that there is NO Administrator password. You can continue on from there by booting Windows, and so on.

I've used this ever so many times for as long as I can remember!

Supatramp

Thanks for your help so far folks. One wee question, does either of the options offered so far result in the contents of the laptop's HD being deleted?

enfield_freddy

no I also have used this , check the web for a cd version if this is easier

Supatramp

John_Gray wrote: »

Use Offline NT Password and Registry Editor which needs to be burnt to a CD or a USB Flash drive so that the software is bootable.

Please read the website carefully. When you boot the CD or Flash drive, taking all the defaults for the questions usually works, and you end up with the Administrator password being removed so that there is NO Administrator password. You can continue on from there by booting Windows, and so on.

I've used this ever so many times for as long as I can remember!

I've tried to go this route John, not sure if I've done everything correctly, but having put the USB stick in the laptop I eventually got a window on the screen headed, "Password Reset Wizard".

However, although the USB drive is in the box in the centre of this window, when I click 'Next' I get a message, "This disk is not a password reset disc".

I don't know whether it's relevant or not, but the drive box has "KINGSTON", the name of the USB drive, then (F) after it. Now the 'F' is the drive letter given to it when I was preparing it on my pc, but does that also apply to the laptop?

enfield_freddy

no , you have to boot from the usb stick to run the program

Supatramp

enfield_freddy wrote: »

no , you have to boot from the usb stick to run the program

Right, think I've now got the booting from the USB drive sorted, but I've now ended up with a screen headed up with "Freecom version 0.84............." etc etc, and ending with a command prompt, "C:\>". Putting in "F:" after the prompt comes up with "Invalid drive F:"

enfield_freddy

you hav,nt booted from the usb stick properly or have "burnt" the disc incorrectly to the pendrive.


set your bios to boot from the USB , and try again , it might be easier to download the CD version , follow the information on burning , and run that

enfield_freddy

umm the programme is supposed to run from a cd , usb PENDRIVE not a usb hard drive

Supatramp

enfield_freddy wrote: »

umm the programme is supposed to run from a cd , usb PENDRIVE not a usb hard drive

I'm using a USB memory stick/drive.