What are my consumer rights!! Urgent help

bod1467

As above - please advise what the delivery note says. (We already know the invoice mentions both items).

I get the impression that English may not be your first language. Is this why you've not answered the questions asked?

Hintza

So you received the package before 4pm and still haven't contacted them. Why not?

Will ring alarm bells at the other end (unless of course they are coming under separate cover).

You have been wasting valuable time fannying around.

unholyangel

Science_apart wrote: »

there phone number is an 0845 and it costs money that why I wanted to email. Anyway I'll call them tomorrow when their line is open.
What could be the possible outcome of this ? The reason why I'm on this forum is I wanted to know my consumer rights!

No its not. Its:

Home Delivery Enquiries
0345 640 2020

0345 numbers cost the same to call as a landline 01 or 02 number.

Companies aren't allowed to have 0845 numbers when it relates to the sale of a product since June (when the CCRs came into effect).

Science_apart

bod1467 wrote: »

As above - please advise what the delivery note says. (We already know the invoice mentions both items).

I get the impression that English may not be your first language. Is this why you've not answered the questions asked?

There's no delivery note!? I've never recieved a delivery note when recieving a parcel? Obviously if there were one, I'd read it.

unholyangel

Science_apart wrote: »

There's no delivery note!? I've never recieved a delivery note when recieving a parcel? Obviously if there were one, I'd read it.

No returns slip? Nothing at all giving an inventory of what was in the parcel?

Science_apart

unholyangel wrote: »

No returns slip? Nothing at all giving an inventory of what was in the parcel?

Yes there's a receipt with what I bought stating both items, my name, delivery address etc.

wiogs

Science_apart wrote: »

Yes there's a receipt with what I bought stating both items, my name, delivery address etc.

Let us know what Argos say when you phone them.

arcon5

What to expect from Argos?

How are we supposed to know, you help yourself by ringing them, then we'll help you when they've given a response.

neilmcl

Science_apart wrote: »

There's no delivery note!? I've never recieved a delivery note when recieving a parcel? Obviously if there were one, I'd read it.

I find that hard to believe. I don't think I've ever had a parcel delivered, especially from a big company like Argos, that hasn't had a delivery note either inside the box or attached to the outside of the parcel.

tykesi

Could it be that all this about delivery notes is just confusion over words? OP mentioned a couple of times there was a receipt in the box, maybe that is what others would call the delivery note but OP calls it a receipt?

Not sure this will go anywhere unless OP phones Argos though, wonder if he's done it yet?