How long should a cash deposit take to clear into Lloyds account?

My partner went into a Lloyds branch and deposited a cash payment to my account. He did this yesterday at approx 4pm and the cashier advised him that the money would clear into my account by 9am this morning but it is still not in there. I have called Lloyds and they said that if the payment was made after 3pm then it would not have gone in this morning!
They couldn't tell me exactly when the money will go into my account but said it should be today at some point. I keep checking and it's still not in there. We really need this money to clear into my account as my partners bank have really let us down recently and are taking ages to make a transfer to my account which has meant I am now in an unplanned overdraft =(
Does anyone know what time I can expect the cash to clear? Just to confirm, it was a cash payment and not a cheque so as far as I am aware, it should have gone in pretty much straight away. The branch are supposed to be contacting me but I have still not heard anything so any advice would be greatly received as I am currently in an unplanned overdraft and have no access to any money with a very empty fridge and cupboards!

Thanks in advance =)

Comments

  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I'd be expecting a cash deposit to clear as soon as I handed the cash over to the teller in the bank.
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Deposit T&Cs are in scetion 7 of your T&Cs: http://www.lloydsbank.com/assets/media/pdfs/banking_with_us/personal_banking_terms_and_conditions.pdf

    If a cash deposit had been made into your account yesterday, it would show in your transactions by now.
    Just to confirm, it was a cash payment and not a cheque so as far as I am aware, it should have gone in pretty much straight away.

    Can you clarify with your partner how they made the deposit, and confirm they didn't by mistake deposit the money into a different account?
  • Dobbibill
    Dobbibill Posts: 4,176 Ambassador
    Tenth Anniversary 1,000 Posts Mortgage-free Glee! Name Dropper
    was it paid at the counter or into a deposit cashpoint machine?
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • Lloyds_Bank
    Lloyds_Bank Posts: 377 Organisation Representative
    My partner went into a Lloyds branch and deposited a cash payment to my account. He did this yesterday at approx 4pm and the cashier advised him that the money would clear into my account by 9am this morning but it is still not in there. I have called Lloyds and they said that if the payment was made after 3pm then it would not have gone in this morning!
    They couldn't tell me exactly when the money will go into my account but said it should be today at some point. I keep checking and it's still not in there. We really need this money to clear into my account as my partners bank have really let us down recently and are taking ages to make a transfer to my account which has meant I am now in an unplanned overdraft =(
    Does anyone know what time I can expect the cash to clear? Just to confirm, it was a cash payment and not a cheque so as far as I am aware, it should have gone in pretty much straight away. The branch are supposed to be contacting me but I have still not heard anything so any advice would be greatly received as I am currently in an unplanned overdraft and have no access to any money with a very empty fridge and cupboards!

    Thanks in advance =)

    Hi Cherrytree12,

    Does the deposit show in your account yet? If not, have the branch been in touch with you?

    Thanks,

    Craig
    Official Company Representative
    I am the official company representative of Lloyds Bank. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE[FONT=&quot].

    [/FONT]The information I have provided in this post is correct as at the date of posting."
  • firefox1956
    firefox1956 Posts: 1,548 Forumite
    You do have a receipt from the bank I take it ???
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