Pop up charged £10 to my bill without me purchasing anything! - Three unhelpful!

MrSilk

What looking for caravan parts have to do with jizzing I don't know.

Wouldn't want to watch the video even if It downloaded, don't think my boyfriend would be either lol

Silk

MrSilk wrote: »

What looking for caravan parts have to do with jizzing I don't know.

Wouldn't want to watch the video even if It downloaded, don't think my boyfriend would be either lol

When I was looking at this earlier there seemed to be lots of complaints saying it was through facebook ...maybe if it was running in the background would explain it

eddddy

Kernel_Sanders wrote: »

I really don't get this. I've never heard of paying for goods with funds from a phone account.
Which OS were you using at the time?

The OP received SMS messages from 89969 - I suspect they were chargeable, and that's how they got the funds.

simax

Also may have been charged via "payforit"

MrSilk

Hey Guys,

Just an update, I recieved an email from them today, advising my number has been removed from their system, and they'll contact me shortly to deal with my query.

They'd better offer a full refund otherwise I won't be very happy! :rotfl:

rhiannaphoenix1975

i know the feeling I have been caught for over three figures from these short codes all of which i have been forced to pay or be disconnected i lost my o2 account due to it. I am now with 3 and yet i have changed my number and am still being charged. sometimes three or four lots of 6 pound in one day. I don't know where they have come from or why the money is being taken from my account. but the cost is escalating i've tried texting stop to no avail. I contacted three got telephone numbers but all i get is answerphone. frustrated. i'm at my wits end, its cost me almost 150 pound in mob bills alone just for those texts outside services. and thats in one month. I can't afford these charges. and i most definately havnt signed up to anything. How can any phone company tolerate this happening to their customers its enough for me to forget about having a mobile phone altogether. costs me a fortune.

Kernel_Sanders

Since when has opening an unsolicited text enabled a phone company to make a premium charge?

Quiet_Spark

Kernel_Sanders wrote: »

Since when has opening an unsolicited text enabled a phone company to make a premium charge?

The OP didn't get charged for opening it, they got charged for receiving it.

Whitewanda

Report them - I too have just had to file a complaint to PhonePayPlus (also logged it with ico.org.uk) for the very same company Mobjizz - after browsing music sites a series of pop ups/banner ads but when you try to close them it triggers an immediate payment via PayForIt for absolutely nothing.

Payforit is not a company but a scheme run by the big network providers Vodaphone, Three, O2 and EE they too are making a pretty penny from the scam.

Mobjizz have been fined many times and under different names. They were fined £150,000+ last year for the same criminal offences as described across the MSE website.
The adjudication reports can be read on the PhonePayPlus website: .phonepayplus.org.uk/Search.aspx?st=mobjizz
(sorry as a newbie on the forums and not allowed to post links)

The more complaints received the more likely they will be fined again for malpractice, fraud and theft. They do need to be stopped.

Equally your mobile phone network provider needs informing they are also at fault as they are the ones allowing it to happen, they make a lot of money out of it hence I have only managed to so far receive a 'goodwill' gesture of £5.00 from Three mobile of the £8.00 they allowed to be taken fraudulently from my account by a third party.


Hope this helps.

metrobus

Been caught by this last week
They have billed me £27 3x£9 within 1 minute
I never entered the website filled in any payment form
Or confirmation screen all of which payforit say should happens.

Three.com are totally unwilling to help just giving me the regulators #
They run the payment company but totally distance themselves from it
despite making a large chunk out of this scam.

I am out of contract with three next month and will never
Touch them again