Formal Notice of BES Group Action

Alan_Coe

Hi, I am having the same issues as a lot on here. Have a business that has been using BES to supply electric since Jan 2014 and had no problem till recently when they tried to increase the price by 14.3%. Rang them to see if I can get out of my contract but said there was nothing I can do as I agreed to the 5 year tracker contract apparently, which I have no recollection of and no paperwork. But they said I did it over the phone and that is classed as a 'contract'. What I can remember is trying to change my supplier when I initially opened only for them to tell me I'd to pay them to change supplier. I think it was something of the region of £300, so I just stayed with them. I obviously have no proof of this as, who records phone calls every time?
Could someone give me the details of this law firm that is mentioned above please?

neil-uk wrote: »

Hi Mark,

I COULD give you advice and tactics to get out of the contract. But then if I did that I would be in breach of an agreed Court Order with BES. The good news is that we have a fraud trial next year at the High Court, where we're going to expose BES for fraudsters they really are.

So instead of breach the order, I will put you in touch with an excellent law firm who will use the tactics to get you out You should also be able to sue BES for what you've overpaid.

I take it you're aware of the recent Police raids, and (now public) criminal investigation?

dunkmat

if you could pass on the details of the firm to me i'd appreciate it also. 2 years into nightmare and cant get out!

stephenstevie13

Ive had a recent spat with BES over my rates. I'm informed by BES that I'm given the best rates for my electricity, this was what I was told when initially agreed to a 5 year contract, yet, the rates have been increased already, with BES telling me that this is the best they can offer, but, apparently, the market is quite competitive and I was called by another company yesterday( 22/03/17) who could beat the rates I'm on by 25%, saving me over £400 per year. When I complained to BES, I was informed that the market rate is not available to me, that is not how I believed it to work when I took out the contract. I believe I have been misled by BES, all I got from them was a recording of the original phone call, I have no dispute about this, what I do dispute is the terminology they've used in order to gain my business. Had I understood at the time, I would not have agreed to this, I run a small business and the best rate for utilities is fundamentally vital to the future of my shop, am I now at the mercy of BES, who it seems can charge what they like and I have no say in the matter?
Any help with this would be much appreciated. Thanks