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CoolNewMobile (CNM) "pages missing" scam

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24

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  • Please add me to the list. My second claim has been refused and I am 100% positive that I send both pages of my T-Mobile bill with the claim form. I am writing to customer relations and won't hesitate to take legal action if they don't process my claim.
  • mouseclick
    mouseclick Posts: 237 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    emailgen wrote: »
    Please add me to the list. My second claim has been refused and I am 100% positive that I send both pages of my T-Mobile bill with the claim form. I am writing to customer relations and won't hesitate to take legal action if they don't process my claim.

    Check my recent post in the mobile sales scams banned thread :D
  • i have taken legal action to cnm with the https://www.moneyclaim.gov.uk
  • Gromituk,
    Please
  • Neillgb
    Neillgb Posts: 574 Forumite
    bogger,

    What stage are you at moneyclaim. Received Acknowledgement of Service yet? Just interested as they have acknowledged my claim but offered no defence. Delaying tactic I suspect.

    Neill
  • Wahm
    Wahm Posts: 6 Forumite
    Hi yes i am a victim of this too.... 2nd claim, phone box direct, I am in the process of a small claim against them, when I emailed and told them they emailed back and said

    " We have investigated the your file again and we have nothing further to add to the previous communications regarding your incomplete claim.

    Regards,
    Mobile Media Systems"

    Lousers

    But another letter for the file I am submitting for the claim...
  • ive just been ripped off by this scam too
  • Wahm
    Wahm Posts: 6 Forumite
    My letter from them saying 'the page showing your tariff details was not received ie page 2 of 5 Summery[sic] page' was 13 July, for the record...
  • kevs179
    kevs179 Posts: 8 Forumite
    you can add me to that list (See Phonebox Direct forum)
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Someone should make a video of the pages being collated and stapled together and placed in envelope, then submit their claim, then post the vid on Youtube for all to refer to.
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