Can I get refund for a non-refundable fight ticket?

PeacefulWaters

jumperabv3 wrote: »

Like many others you represent the case as if she's at the mercy of someone ... like common sense has no sense in this forum.

I had made a booking, with Hotwire, a company that clearly stated that their hot-price bookings are final, non-refundable, and non-changeable ... want to know what happened in the end?

https://forums.moneysavingexpert.com/discussion/5067623

And no one, no one from this forum seemed to bother to respond to this topic, because apparantely you guys are only good at "helping" people to pay more for things they might get without paying a single dime for ... is this really a money SAVING forum?! I know "spending" and "saving" start in the same letter, but how exactly you and others help people to SAVE here especially in the most crucial times like this? (I personally don't even bother to check the discounts for this and that, those discounts are not applying in crucial times and usually are not always real discounts! ... )

You seem to be a bit excitable. Is everything ok?

(Having skimmed your linked post, I didn't see any obvious question. This could explain the lack of responses).

jumperabv3

PeacefulWaters wrote: »

You seem to be a bit excitable. Is everything ok?

(Having skimmed your linked post, I didn't see any obvious question. This could explain the lack of responses).

Yes, there was another post that made me upset:

http://forums.moneysavingexpert.com/showpost.php?p=66856208&postcount=15

I just see so many people here in the forum tend to tell people to simply pay-up and realize they made a mistake, blaming them for ticking the box which serves as final confirmation of accepting all terms & conditions etc.

In real-life things don't always work like robotic-black-and-white-terms-and-conditions... people are human beings and it seems like the forum here seems to forget that, and that's what's making me upset.

agrinnall

callum9999 wrote: »

No, the OP knew before that they should have had insurance (re-read their post).

Feel free to post your evidence to back up this statement, but I certainly couldn't find anything.

PeacefulWaters

jumperabv3 wrote: »

Yes, there was another post that made me upset:

http://forums.moneysavingexpert.com/showpost.php?p=66856208&postcount=15

I just see so many people here in the forum tend to tell people to simply pay-up and realize they made a mistake, blaming them for ticking the box which serves as final confirmation of accepting all terms & conditions etc.

In real-life things don't always work like robotic-black-and-white-terms-and-conditions... people are human beings and it seems like the forum here seems to forget that, and that's what's making me upset.

The joys of a forum.

You get straight bat facts that are accurate.

You get incorrect "facts" that are just plain wrong.

You get ways to beat the system (usually knowing who to talk to or what question to ask).

You get ways to gain simple human empathy and discretion.

The last one isn't always about facts. Many companies simply don't have it in them. I think this thread has a bit of everything from above.

I wouldn't let it get you down. I was a bit irritated that I allowed myself to get sucked into the lecture / lecturing debate. It was pedantic nonsense in the great scheme of things - sometimes wandering away from the keyboard is a refreshing thing to do!

mgdavid

jumperabv3 wrote: »

Yes, there was another post that made me upset:

http://forums.moneysavingexpert.com/showpost.php?p=66856208&postcount=15

I just see so many people here in the forum tend to tell people to simply pay-up and realize they made a mistake, blaming them for ticking the box which serves as final confirmation of accepting all terms & conditions etc.

In real-life things don't always work like robotic-black-and-white-terms-and-conditions... people are human beings and it seems like the forum here seems to forget that, and that's what's making me upset.

If that was a valid link when you posted it, it isn't now (25 mins later)

tomtontom

mgdavid wrote: »

If that was a valid link when you posted it, it isn't now (25 mins later)

jumper's post was removed by the forum team.

callum9999

agrinnall wrote: »

Feel free to post your evidence to back up this statement, but I certainly couldn't find anything.

"She does not have travel insurance to claim off either."

If you can't grasp from this that the OP knew full well that travel insurance would have helped in this scenario, then I'm not sure talking about it any further can be in any way constructive.

Heliflyguy

jumperabv3 wrote: »

Like many others you represent the case as if she's at the mercy of someone ... like common sense has no sense in this forum

The terms and conditions/fare rules are the bottom line if someone in EK has the authority to override those then I hope the OP tracks them down and they help, anyone that doesn't have the authority will quote the terms, how are they not at the mercy of someone?

Please enlighten me as to how common sense can change the current outcome for the OP.

jumperabv3

Heliflyguy wrote: »

Please enlighten me as to how common sense can change the current outcome for the OP.

Common sense is sending an email to the management of Emirates, contacting the management and not bothering to speak on the phone to regular employees who can do nothing about it.

Common sense is involving the media, and I'm not talking about getting a buzzy headline in the newspaper, there are enough radio stations which would be happy to get involved in such case.

And another common sense is if you live near an airport and there is a customer service desk for the company involved, and this is not a long ride for you, then go and speak to them face to face with this letter from the doctor and ask them to get involved. That is actually something that worked for me personally.

Are these enough examples for you that can help you think a little bit outside of your box of your invaluable mighty terms and conditions?!

tomtontom

jumperabv3 wrote: »

Common sense is sending an email to the management of Emirates, contacting the management and not bothering to speak on the phone to regular employees who can do nothing about it.

Common sense is involving the media, and I'm not talking about getting a buzzy headline in the newspaper, there are enough radio stations which would be happy to get involved in such case.

And another common sense is if you live near an airport and there is a customer service desk for the company involved, and this is not a long ride for you, then go and speak to them face to face with this letter from the doctor and ask them to get involved. That is actually something that worked for me personally.

Are these enough examples for you that can help you think a little bit outside of your box of your invaluable mighty terms and conditions?!

This is the airline that happily rode a storm of bad press about their treatment of a prospective employee due to her having a brief period of mental illness. Do you think they'll give a damn about the OP's situation?