My survey

Foxy16 · 2 February 2015 at 6:50PM

I contacted them on the weekend as I realised I hadn't had any surveys for a while, last Oct. in fact, and got 'Your account has been de-activated because you have accessed MySurvey website from abroad or through a proxy', last time I went abroad was 2008, and didn't have a clue what proxy meant until I googled it.

I too do surveys with GTM and a lot of these come up as mysurvey or lightspeed, could that be the reason, aren't we allowed to sign up for more than 1 survey site?

bouboumum · 2 February 2015 at 11:35PM

Foxy16 wrote: »

I contacted them on the weekend as I realised I hadn't had any surveys for a while, last Oct. in fact, and got 'Your account has been de-activated because you have accessed MySurvey website from abroad or through a proxy', last time I went abroad was 2008, and didn't have a clue what proxy meant until I googled it.

I too do surveys with GTM and a lot of these come up as mysurvey or lightspeed, could that be the reason, aren't we allowed to sign up for more than 1 survey site?

OMG, same story! I think they are taking the micky. I am going to wait for another 24 hours to see if I will get any work and will write again for further explanation. It is just wrong to fob people off like that!

Foxy16 · 2 February 2015 at 11:40PM

Seems to me it is another problem with their site, of which there are many, and not us taking the surveys, but no way will they believe it.

Sea_Shell · 29 June 2015 at 3:51PM

Just been reading this old thread, as i've been having problems too. I still seem to be getting asked to do a few a week, but they crash half way through, and then they won't let me complete them later. that said,they still show in the list of surveys that i have started an not finished. Why don't those ones just disappear, if it won't let me complete them. I've had £10 so far, and just need another 80 points for my next payout....so here's hoping i can actually complete some more soon.