MSE News: Energy comparison sites hide cheap tariffs, but we don't

edited 30 November -1 at 1:00AM in Energy
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Former_MSE_HelenFormer_MSE_Helen
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edited 30 November -1 at 1:00AM in Energy
'Energy switch sites hide cheapest tariffs, not us', say Martin Lewis and MoneySavingExpert.com...
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Energy comparison sites hide cheap tariffs, but we don't

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  • edited 20 October 2014 at 1:00PM
    AquamaniaAquamania Forumite
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    edited 20 October 2014 at 1:00PM
    'Energy switch sites hide cheapest tariffs, not us', say Martin Lewis and MoneySavingExpert.com...
    The site has written an open letter to the firms involved asking them to stop this activity, but it has bizarrely named Martin Lewis of MoneySupermarket (sic). It is well known that Martin Lewis is the editor in chief of MoneySavingExpert.com and has no role at MoneySupermarket.com.

    MoneySavingExpert.com's Cheap Energy Club has 1.2 million members and has always automatically listed every tariff available by default. But The Big Deal's press release had no information about MoneySavingExpert.com in it.
    Is it just me who finds this very confusing?

    According to this site's terms & conditions
    6.3 The trade marks 'MoneySavingExpert', 'Money Saving Expert', 'MSE', 'MoneySavingExpert.com' and ‘MoneySavingExpert.com Cheap Energy Club’ among others, are owned by either MoneySavingExpert.com Limited or MoneySuperMarket.com Group PLC.
    http://www.moneysavingexpert.com/site/terms-conditions

    And of course,
    MoneySavingExpert.com is part of the MoneySupermarket Group,
    As it says at the bottom of the page.

    So maybe Martin is not part of MoneySuperMarket.con (perhaps he provides his services as part of the possible £87million agreement for the sale of this site?), but all the other employees surely are as is ultimately the Energy Club

    But the letter of complaint is actually against the MoneySuperMarket own comparison site, not the Cheap Energy one (along with 4 others)

    Anyway energyhelpline.com do not filter in the way mentioned either (and so are not included in the letter of complaint), and if you go via the special MSE link, you can still earn cashback. :)
  • SnowManSnowMan Forumite
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    Aquamania wrote: »
    Anyway energyhelpline.com do not filter in the way mentioned either (and so are not included in the letter of complaint), and if you go via the special MSE link, you can still earn cashback. :)

    The default for energy helpline is just the tariffs they can switch you to today. So not all tariffs are shown. :)

    I do hope you haven't missed out on a better tariff by using them.
    I came, I saw, I melted
  • AquamaniaAquamania Forumite
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    SnowMan wrote: »
    The default for energy helpline is just the tariffs they can switch you to today. So not all tariffs are shown. :)

    I do hope you haven't missed out on a better tariff by using them.

    I don't think so, mate. Have a look again. There is no such filter on the EHL website - it lists all the available suppliers/tariffs ;)
  • PincherPincher
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    The trick is to choose some other supplier as your current supplier. Obviously I also tick the NO box to only show deals they can switch me to.
  • edited 20 October 2014 at 1:25PM
    SnowManSnowMan Forumite
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    edited 20 October 2014 at 1:25PM
    Aquamania wrote: »
    I don't think so, mate. Have a look again. There is no such filter on the EHL website - it lists all the available suppliers/tariffs ;)

    I've just done a comparison. By default it doesn't show all tariffs. I've explained the set up in this post and what you need to change to get all tariffs to show.

    Unless the defaults are different in different browsers (I'm using firefox), I can't for the life of me think why you think all tariffs show by default.

    If anybody else wants to test it go to

    https://www.energyhelpline.com/
    I came, I saw, I melted
  • KTFKTF Forumite
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    The Big Deal doesnt allow you to enter your annual Kw consumption figures, only the monthly cost you spend so I wont be using them anyway.
  • AquamaniaAquamania Forumite
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    SnowMan wrote: »
    I've just done a comparison. By default it doesn't show all tariffs. I've explained the set up in this post and what you need to change to get all tariffs to show.

    Unless the defaults are different in different browsers (I'm using firefox), I can't for the life of me think why you think all tariffs show by default.

    If anybody else wants to test it go to

    https://www.energyhelpline.com/

    That is just not correct, as you were told in the response to that post of yours last month by someone else.
    http://forums.moneysavingexpert.com/showpost.php?p=66581592&postcount=14

    Yes, people can check for themselves and see what you are saying is not correct :)
  • edited 20 October 2014 at 1:48PM
    SnowManSnowMan Forumite
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    edited 20 October 2014 at 1:48PM
    Aquamania wrote: »
    That is just not correct, as you were told in the response to that post of yours last month by someone else.
    http://forums.moneysavingexpert.com/showpost.php?p=66581592&postcount=14

    Yes, people can check for themselves and see what you are saying is not correct :)

    On the second page at the very bottom do you not see
    Filter my results to show

    Tariffs we can switch you to today
    All available tariffs
    With a dot next to 'tariffs we can switch you to today' prefilled as the default option?

    It's under the 'sort my results by' question (see the screenprint below)

    211nix0.gif
    I came, I saw, I melted
  • AquamaniaAquamania Forumite
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    Here is the open letter issued by the rival and sent to many people including the Prime Minister, Leader of the Opposition, Ofgem, etc

    http://bigdeal.assets.d3r.com/pdfs/original/278-open-letter-final-v2.pdf

    It wasn't only sent to Martin Lewis ofMoney Supermarket, but also Simon Nixon.

    It appears from this page that Simon Nixon (16.57%) and Martin Lewis (3.20%) are the 2 biggest individual shareholders (i.e. excluding corporate shareholders) of moneysupermarket.com
    http://corporate.moneysupermarket.com/investor/shareprice/shareholders.aspx
  • edited 20 October 2014 at 2:19PM
    AquamaniaAquamania Forumite
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    edited 20 October 2014 at 2:19PM
    SnowMan wrote: »
    On the second page at the very bottom do you not see

    With a dot next to 'tariffs we can switch you to today' prefilled as the default option?

    It's under the 'sort my results by' question

    What browser are you using?

    Er... no.

    First page asks for your postcode

    Second page looks like this

    EHL_p2.jpg

    (Default energy providers depend on postcode entered)

    Third page looks like this

    EHL_p3.jpghttp:


    This seems to be what CashStrapped also sees.
    So no idea what you are looking at. Perhaps you have a virus on your pc?
    Or maybe you are accessing EHL by an affiliated referral site.
    If so, you may need to clear all your cookies and then go direct (or via the special MSE link to get cashback :))
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