Think I've been sold a fake / mis described lego - when should I open dispute?

DoctorFoster

aldredd wrote: »

Yes, perhaps - I personally read it as a replica ferrari - which is what it is - but reference to Lego Technic is made in the title, description, and under 'item details - manufactures theme' - plus reference to the official set ID, so feel I had reasonable basis for thinking I was buying a legit product (

But it's says Lego replica.

DoctorFoster

purple321 wrote: »

You're not allowed to say replica anything so it's not a problem as far as ebay are concerned, if it comes and you open an SNAD they will say return it.

Yeah but if the seller doesn't play ball and refuses to accept the return. The buy won't be able to prove its been returned and will therefore lose a claim.

The easiest way is to get proof its fake Lego, lodge a claim and they are not obliged to return a fake.

aldredd

But don't new eBay rules means that they'll refund it anyway, even without consent from the seller if they don't co-op?
I'll let eBay / PP figure that bit out - I'm just trying to figure out if I'd have a valid claim for mis-described,
Acknowledge it says 'replica', but surely if you were being upfront, you'd say it's 'replica lego' not 'lego replica ferrari'

Maybe I'm clutching at straws - but do think it's very poorly described at 'best' - they've not made it clear at all that it's not real lego, but have implied it is through their own descriptions.

DoctorFoster

They've not made it clear I agree, but they did provide photos of the booklet which you know is fake.

Maybe Lego has changed since I last saw it but the pictures look like cheap crap.

aldredd

I know that now, but didn't before - you even had to ask me what it was made me think it was fake - it's not obvious at all, I don't think.

Oh well, I'll see if they reply to me - if not I'll take it up with them when it arrives!

DoctorFoster

aldredd wrote: »

I know that now, but didn't before - you even had to ask me what it was made me think it was fake - it's not obvious at all, I don't think.

Oh well, I'll see if they reply to me - if not I'll take it up with them when it arrives!

That's because I havent played with Lego for 30 something years.

martindow

aldredd wrote: »

erm, thanks martin - not sure what to make of that ;o)

No, weird.

I typed something in about the difference between starting claims in Ebay or Paypal. A few years ago one required the seller to prove something was genuine and with the other the buyer had to provide evidence it is fake. It was obviously best to put the onus on the seller.

It may be that this is out of date information but perhaps a regular could comment on this.

Hope this post makes more sense!

aldredd

Yes it, does, thanks

And good pointer, thanks - I'll dig into that one

StumpyPumpy

Don't know if this has been posted above, what with weirdness happening on the boards at the moment - but this is a listing for the same thing as you have actually bought:
http://www.ebay.co.uk/itm/Nights-Racers-Technic-Building-Set-Replica-Ferrari-Enzo-1359-pcs-8653-/111289653866

Obviously not by Lego, and cheap rubbish judging by this (german) Youtube video

SP

aldredd

Thanks StumpyPumpy

it was actually finding that listing that made me realise that's what I'd bought - I was scratching my head trying to work out why that set was selling new for half a used (genuine) set. Very frustrating.