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disruptive passenger claim

124

Comments

  • olias
    olias Posts: 3,588 Forumite
    What, so she could disrupt someone else instead???

    Olias
  • If someone is acting so badly, I agree the chances of them becoming physical are quite high, if that is due to them being mentally unbalanced then so be it
    Blackpool_Saver is female, and does not live in Blackpool

  • tomtontom
    tomtontom Posts: 7,929 Forumite
    If someone is acting so badly, I agree the chances of them becoming physical are quite high, if that is due to them being mentally unbalanced then so be it

    Violence is far more often caused by alcohol then mental health issues.
  • Blackpool_Saver
    Blackpool_Saver Posts: 6,599 Forumite
    edited 11 October 2014 at 8:52PM
    tomtontom wrote: »
    Violence is far more often caused by alcohol then mental health issues.

    I agree, but I still think the O.P. was right to think it possible the disruptive passnger could have been mentally disturbed as well as drunk. I think they were right to consider it a possibility.
    Blackpool_Saver is female, and does not live in Blackpool

  • nilequeen
    nilequeen Posts: 154 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    olias wrote: »
    What, so she could disrupt someone else instead???

    Olias


    We digress, I was merely answering the other posters question!
  • bagand96
    bagand96 Posts: 6,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would have expected and been happy if they had moved her.

    But did you specifically raise your concerns to the cabin crew? And ask to move, or have the other party moved?

    Again, it can be difficult if the flight is full etc, but unless you specifically raise the issues with the cabin crew then how are they to know what your expectations are?
  • nilequeen
    nilequeen Posts: 154 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    bagand96 wrote: »
    But did you specifically raise your concerns to the cabin crew? And ask to move, or have the other party moved?

    Again, it can be difficult if the flight is full etc, but unless you specifically raise the issues with the cabin crew then how are they to know what your expectations are?

    Hi bagand96


    I did not want to be the one to be moved and I did not ask the crew mainly because she would know it was me and I wasn`t to know if there were any spare seats, then it really could have been more awkward if there weren`t, this was a new situation for me, because I also thought she was on the crews radar they may intervene, my fellow passengers asked me to swap seats and I eventually did.
    I was only asking for advice on here, I am not complaining about it as such. Thanks anyway
  • bagand96
    bagand96 Posts: 6,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I was only asking for advice on here, I am not complaining about it as such. Thanks anyway

    Again, I appreciate it is a very awkward situation. You don't want to cause a scene, for fear that it may well make the situation worse. But at the same time, cabin crew aren't telepathic, the passenger may well have been on their radar but they probably didn't realise how uncomfortable the situation was making you.

    You could have got up to use the toilet, then after had a quick chat with one of the crew (at the back of the aircraft so there's less chance the problem passenger would see you). I know its very easy to think of all this in hindsight though.

    Again crew have very limited options anyway in a small aircraft, other than moving people (if there is spare seats). If indeed the passenger had become violent then there would have been a very different response I am sure.

    Back to the practicalities of your situation. If you'd asked for crew assistance and the crew had shrugged it off and ignored you then I think you'd have more of a case with the airline. As it is (and notwithstanding what we've just discussed) you didn't and therefore I'm not sure there's anywhere to go other than accept their goodwill gesture (which personally I don't think is bad).
  • bazzyb
    bazzyb Posts: 1,586 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Just in passing, if you don't want the idiot in economy to fully recline their seat and spend the rest of the flight 'kicking the seat and energetically pulling the seat back for leverage' pay the money and upgrade and don't take it out on the people who exercise the same rights as you for the seat they have paid for.

    Or just get a knee defender.
  • What did you expect cabin crew to do to stop her being annoying?
    The OP clearly just wants more "compo", what the cabin crew did at the time is incidental.
    nilequeen wrote: »
    they intially only offered me £50 compensation which is a joke, I have asked for a refund or free flight.
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