Breakdown cover - AA/RAC

sh0597

I've got one that was very cheap but cost me £49 to make a call out.

Ultrasonic

sh0597 wrote: »

I've got one that was very cheap but cost me £49 to make a call out.

Could you tell us who the company was so that others can avoid them?

sh0597

It's called rescuemycar.com. Only £19 up front though. £40 call out excess and rang an expensive number to make a claim.


I wouldn't necessarily not use them again though. The service itself was fine.

fred246

I used them for a few years. I can normally fix most problems myself but it was nice knowing that I could get some help even if I had to pay a little for it. I never called them out. Why should everyone have to pay for people who can't change a wheel? The instructions are in the handbook.

Crabman

fred246 wrote: »

I used them for a few years. I can normally fix most problems myself but it was nice knowing that I could get some help even if I had to pay a little for it. I never called them out. Why should everyone have to pay for people who can't change a wheel? The instructions are in the handbook.

Not everyone has the strength to change a wheel (especially where a garage has tightened them up with an air gun instead of using a torque wrench) and nobody should attempt to do so when on a motorway as it's too dangerous.

Many vehicles don't have a spare wheel at all (madness).

Captaincodpiece

fred246 wrote: »

I used them for a few years. I can normally fix most problems myself but it was nice knowing that I could get some help even if I had to pay a little for it. I never called them out. Why should everyone have to pay for people who can't change a wheel? The instructions are in the handbook.

You can rebuild an engine with a Haynes manual so why pay for someone with a major fault?

haz25a

*WARNING*

If you're going to switch, make sure your new cover starts the day BEFORE your old cover ends.

I got caught out when switching from Green Flag to AA. I started my new policy on the same day my old one ended. Went out next morning and car wouldn't start. AA refused to come out as I was not covered for the first 24 hours of the policy and as I had reported it within 24 hours would not be covered at all?? Apparently, it's in the "small print". I had not been having any problems with my car, basically I had 364 days of the year to have a problem (which turned out to be only a flat battery) and my car chose the one day I was not covered to break down. Typical!

forgotmyname

Isnt that only applicable if you took the cover out at the last minute?

Take cover out today to start in a couple of weeks and it should be valid from the start date.

haz25a

forgotmyname wrote: »

Isnt that only applicable if you took the cover out at the last minute?

Take cover out today to start in a couple of weeks and it should be valid from the start date.

Not for me it wasn't unfortunately. I had taken my cover out weeks before and received all the paperwork from AA.

Maybe it only applies to "Home Cover"?

Ultrasonic

sh0597 wrote: »

It's called rescuemycar.com. Only £19 up front though. £40 call out excess and rang an expensive number to make a claim.

That's an interesting different option to be aware of. How expensive was the phone call?