EE/Orange/T-Mobile - Reclaim ALL price rises AND cancel contract re T&C change - 2

Mikmonken

Yep that's all good looks like your claim is going ahead! As soon as you get the defence email it to info@fightmobileincreases.com and post on here.

MrJester

Mikmonken wrote: »

Yep that's all good looks like your claim is going ahead! As soon as you get the defence email it to info@fightmobileincreases.com and post on here.

I will do thanks! Brilliant, seems alright eh! Like you said previously stand a fairly decent chance being my first claim, lets hope EE just give in straight away in my case, and add to that success rate

RandomCurve

JoeJester wrote: »

I will do thanks! Brilliant, seems alright eh! Like you said previously stand a fairly decent chance being my first claim, lets hope EE just give in straight away in my case, and add to that success rate

A 0% chance of that ! But I reckon a 95% chance of winning this!
And send me that defence as soon as you get it - cheers

MrJester

Mikmonken wrote: »

Yep that's all good looks like your claim is going ahead! As soon as you get the defence email it to info@fightmobileincreases.com and post on here.

RandomCurve wrote: »

A 0% chance of that ! But I reckon a 95% chance of winning this!
And send me that defence as soon as you get it - cheers

Took me a minute there, but I assume you mean a 0% chance of EE giving in easily! Haha but I like those odds on the win! I will do thanks very much

Mikmonken

Your the first case but you have nothing to lose and yes Ee will submit a defence and it will be long it'll be largely irrelevant and its whole aim will be to discredit rather than dedend their actions. But...RC is pretty good at this to just wish you'd applied for compensation as you'll be setting the precedent now!

MrJester

Mikmonken wrote: »

Your the first case but you have nothing to lose and yes Ee will submit a defence and it will be long it'll be largely irrelevant and its whole aim will be to discredit rather than dedend their actions. But...RC is pretty good at this to just wish you'd applied for compensation as you'll be setting the precedent now!

Aha sorry but the main aim is still within reach, getting out of these crappy contracts!

claireb1

Got my reply this morning as I've put claim into cisas in May have closed the case. I've got 6 months to go on my contract can't wait to leave!!

[FONT=&quot]Dear xxxxxxxxxxxxxx[/FONT]

[FONT=&quot]We write further to the above matter.[/FONT]

[FONT=&quot]The company has objected to your claim being dealt with by CISAS as the subject of your dispute has already been considered under the scheme. They stated the following:[/FONT]

[FONT=&quot]Having reviewed the above claim, we note that M[FONT=&quot]iss xxxxxxxx[/FONT] has already brought her dispute to CISAS in May 2014 (under case reference [FONT=&quot]xxxxxxx[/FONT]) and is now looking to make an additional claim from previous CISAS claim. [/FONT]

[FONT=&quot]It is our understanding that such a claim is to be rejected as outlined below, and therefore we kindly ask that the matter be withdrawn from the scheme accordingly. [/FONT]

[FONT=&quot]The above was referred to an Adjudicator who commented as follows:[/FONT]

[FONT=&quot]The case should be withdrawn.[/FONT]

[FONT=&quot]The dispute was the subject of a previous adjudication under case [FONT=&quot]xxxxxxxx[/FONT]. In accordance with Rule 2 b) of the CISAS Rules, the scheme cannot be used to settle disputes that are the subject of a previous valid application made under the Scheme. [/FONT]

[FONT=&quot]As such we have no option but to withdraw your claim and close our file.[/FONT]

[FONT=&quot]We are sorry we cannot be of further assistance in this matter.[/FONT]

[FONT=&quot]Kind regards,[/FONT]

[FONT=&quot]Jean-Marie Sadio BA (Hons) Bsc ( Hons) ACIarb[/FONT]

[FONT=&quot]IDRS Limited / CISAS [/FONT]

[FONT=&quot]CISAS[/FONT]
[FONT=&quot]International Dispute Resolution Centre[/FONT]
[FONT=&quot]70 Fleet Street [/FONT]
[FONT=&quot]London[/FONT]
[FONT=&quot]EC4Y 1EU[/FONT]
[FONT=&quot]www.cisas.org.uk / www.idrs.org.uk[/FONT]

RandomCurve

claireb1 wrote: »

Got my reply this morning as I've put claim into cisas in May have closed the case. I've got 6 months to go on my contract can't wait to leave!!

[FONT=&quot]Dear xxxxxxxxxxxxxx[/FONT]

[FONT=&quot]We write further to the above matter.[/FONT]

[FONT=&quot]The company has objected to your claim being dealt with by CISAS as the subject of your dispute has already been considered under the scheme. They stated the following:[/FONT]

[FONT=&quot]Having reviewed the above claim, we note that Miss XXXX has already brought her dispute to CISAS in May 2014 (under case reference XXXXXX) and is now looking to make an additional claim from previous CISAS claim. [/FONT]

[FONT=&quot]It is our understanding that such a claim is to be rejected as outlined below, and therefore we kindly ask that the matter be withdrawn from the scheme accordingly. [/FONT]

[FONT=&quot]The above was referred to an Adjudicator who commented as follows:[/FONT]

[FONT=&quot]The case should be withdrawn.[/FONT]

[FONT=&quot]The dispute was the subject of a previous adjudication under case XXXXXX. In accordance with Rule 2 b) of the CISAS Rules, the scheme cannot be used to settle disputes that are the subject of a previous valid application made under the Scheme. [/FONT]

[FONT=&quot]As such we have no option but to withdraw your claim and close our file.[/FONT]

[FONT=&quot]We are sorry we cannot be of further assistance in this matter.[/FONT]

[FONT=&quot]Kind regards,[/FONT]

[FONT=&quot]Jean-Marie Sadio BA (Hons) Bsc ( Hons) ACIarb[/FONT]

[FONT=&quot]IDRS Limited / CISAS [/FONT]

[FONT=&quot]CISAS[/FONT]
[FONT=&quot]International Dispute Resolution Centre[/FONT]
[FONT=&quot]70 Fleet Street [/FONT]
[FONT=&quot]London[/FONT]
[FONT=&quot]EC4Y 1EU[/FONT]
[FONT=&quot]www.cisas.org.uk / www.idrs.org.uk[/FONT]

I think that is the first time we have seen correspondence from EE to CISAS. It does read a bit like EE reminding CISAS of their "gentlemen's agreement" not to accept these cases! I also note that CISAS do not confirm that they have checked their records, but rather accept EEs assertion that the cases are the same.


If it was me I would CALL CISAS today and ask them to explain:
Why they have accepted EEs claim that he case has already been adjudicated on without seeking your response first,
How a claim under the NEW price variation clause has anything to do with the OLD price variation clause and the change in T&Cs.


I think I will phone Ofcom today if I get time


(you may want to edit your post to remove personal info)

RandomCurve

I am now waiting for Ofcom to call me back - I won't hold my breath, and if I keep my expectations low I can ever be pleasantly surprised.

claireb1

Yeah should read proberly opps deleted my info now thanks!