e2save D500 Orange OVP bill

blinko

the original deal should have been i think first 3 months at half price line rental 15 the rest at 30 and then we receive an automatic rebate after the first month and then the 6th and 12th bill we should send off to receive our rebate steve did you sign up to this deal at e2save with the 4.99 line rental etc cause i dont think your bill should be that much

steveh2001

Nah this was CPW - but it was the same deal,

But i rang up CPW then Orange for half an hour and i think i got it sorted,

Orange seem to admit that they know about it now (a muck up on CPW's part) and the bill was £36 because i signed up on the 27th april, their billing cycle is the 3rd of may, so they charged me 27th april ==> 2nd may and then 3rd may ==> 3rd June

So it was 1 month @ £30 and a bit extra (which should come off the end i think!)
Then she said she would give me 50% discount of this bill and june and july, this months bill discount would show up on the next bill along with next months! So it will prob go into minus (credit) next month,

So blo*dy confusing now! Plus the bills dont include VAT just to add to the confusion,

So i think ive got it sorted now. Havent heard from CPW and the first rebate though,

Also i signed up for the e2save 8 month thing for my dad, thinking it was just 8 months, mucked up a bit there! It was 8months @ £4.99+ 4@ £30

So on the lookout for the deal to come back,

So all in all its not as simple as it first looked!! ;-)

kinster_2

I rang CPW and you will need to provide/show Orange the following T&Cs:

Terms and Conditions - Free Nokia 6230 only £4.99 a month for 12 months on Orange Value Promise Anytime 200 (12 month)


This offer is subject to credit status and connection to a 12 month agreement to Orange.

The £4.99 line rental offer is only available on the Orange Value Promise Anytime 200 12 month tariff.

The first 3 months line rental is charged at £15 and will be credited to your bill by the Orange.


Upon connection, you will recieve a cheque back automatically from us to the value of £75 which will be sent within 28 days.
The £4.99 line rental offer is by redemption. 3 cheques to the value of £60 will be send out when you send in your 4th, 8th and 12th month airtime bills.


Total redemption amount is £180 after the 3 chequebacks.

To claim your redemption cheques please send your 4th, 8th, and 12th airtime bills to:

Nokia 6230 OVP offer
Redemptions
The Carphone Warehouse
P.O. BOX 4259
Wednesbury
WS10 7WZ

Please note that your airtime bills must be sent within 60 days of receipt to claim your chequeback.

The 25 free prints are only offered when purchased. A code will be printed on your receipt, which will allow you to claim your free 25 prints when you go to https://www.photos.carphonewarehouse.com/free25. This service offers free album storage of 50MB for storing your digital photos. This automatically increases to 200MB of storage when you place your first order. The price of prints, after the first 25 free prints, depends on the size and format of prints selected.

Offer excludes upgrades and Pay as you Go.

All prices include VAT.

Offer exclusive to carphonewarehouse.com. UK only.

No other Carphone Warehouse offer may be used in conjunction with this promotion.

Offer subject to availability.

For office use only

Tariff - OVP Variation - AT499


This communication together with any attachments transmitted with it ("this E-Mail") is intended only for the use of the addressee and may contain information which is privileged and confidential. If the reader of this E-Mail is not the intended recipient or the employee or agent responsible for delivering it to the intended recipient you are hereby notified that any use, dissemination, forwarding, printing or copying of this E-Mail is strictly prohibited. Addressees should check this E-mail for viruses. The Company makes no representations as regards the absence of viruses in this E-Mail. If you have received this E-Mail in error please notify our IT Service Desk immediately by e-mail at postmaster@cpw.co.uk Please then immediately delete, erase or otherwise destroy this E-Mail and any copies of it.

Any opinions expressed in this E-Mail are those of the author and do not necessarily constitute the views of the Company. Nothing in this E-Mail shall bind the Company in any contract or obligation.

For the purposes of this E-Mail "the Company" means The Carphone Warehouse Group Plc and/or any of its subsidiaries.

Please feel free to visit our website: http:// https://www.carphonewarehouse.com or http://www.phonehouse.com

The Carphone Warehouse Group Plc (Registered in England No. 3253714) 1 Portal Way, London W3 6RS

steveh2001

The women at orange fixed mine without need of the t's and c's (hopefully!)

lofty_2

sorry that im talking about something slightly different but how do you activate your online orange account? Ive transferred my o2 number over and my application has been processed successfully, I wanted to get online to try and track the delivery of my phone but no luck using details from the signup form.

any ideas?

dollywops

I telephoned CPW this morning. I explained the problem, which the operator was well aware of - I was her 3rd call this morning. She told me a supervisor would get it sorted and ring me this afternoon to advise whether I would be getting a credit on the bill from Orange, or if CPW would be sending me back a cheque. I will wait to see what happens and report back.

Zeusie

Hi guys

Just wanted to say, i took the 6230 deal through e2save.

I've not had a bill in yet and I called Orange about five minutes ago (couldn't register for online access) and the nice lady informed me that I was currently paying half price (£15) for the Orange 200 Value Plan. The current amount on my bill corresponds with what i should be paying.

Hopefully the message has got through and they are sorting it for everybody.

Z

Harry_Azol

did anyone else order through linemypocket?

Neither of my 2 d500 orders from e2save have showed up in my linemypocket cashback statement yet.. (ordered 27/29 of april)

singhfello

Why are people getting so uptight about this itemised billing thing. It just cost £1.50 a month. You will not need to remortgage your house if you dont cancel it immediately!!!

blinko

considering the deal which is £60 for a £200 phone and 2400 cross network minutes even if you had to pay itemised billing for the entire year which would work out at £18 (in total £78) it would still be a good deal.

so in turn i think those that are complaining about £1.50 stop whinging and pay it once then you can cancel it and wont have to pay for the rest of the year !!