e2save D500 Orange OVP bill

robspages

Have looked at my first bill on line for the ovp 200 tariff offer. It seems i am also getting charged £30 for the first month. Have just been speaking to Orange who deny that it should be £15 for the first 3 months. Has anyone got a definitive answer on this yet (they say i should also have a cover plan as well or smthg)? Is it e2save fault? or Orange?
Thanks.

andy88_2

get the dealer to talk to Orange dealer support - this sorted the same thing out for me with a different dealer

loates123

my mins have also rolled over not got my first bill yet but i dont want to be paying 30 pounds only the 15..

also when i check our many mins i have left most of the time it cant tell me......

do u think i will have problems with this deal

bigup

Do you have to cancel the itemised billing with orange? i thought it was already cancelled when you sign up for the deal on e2save.com ??? Im sure i ticked a box saying that i didnt want itemised billing or am i dreaming?

Cheers.

blinko

i cant check the minutes i have left either this service is unavailable, i asked aswell about the itemised billing and they said that i wasnt going to pay for it !!, i will be very unhappy the basic thing to remember is we bought this at 499 a month and regardless thats how much we should pay i cant see any other legal solution !!

robspages

"bigup": yes, i had to phone orange to cancel the itemised billing as it was shown on my bill even though i hadnt asked for it. they were helpful as to that but blame e2save for the issure re the £30 vs £15 billing. I will try to call e2save tmw. (btw i had no problem getting my phone registered on the orange website, thats how i saw i needed to cancel the itemised billing, and the wrong amount to be billed)

RowaN

viewing my 1st invoice/bill online, it seems that I will be charged £15.49 .. 49p more than expected lol. Anyway here is my bill breakdown for anyone interested:

This month's charges
Charges excluding VAT 13.18
VAT at 17.50% 2.31
Total £15.49

Your account summary
Balance brought forward from last invoice 0.00
Payment received 0.00
Total charges for this invoice 15.49
Amount due £15.49

Thank you for electing to pay by Direct Debit. The amount due will be debited from
the nominated bank account on or after 23 May 2005.

03 May 2005

Cost Summary

Service Plan
EQ Voda Anytime 200 : 02 May - 02 May 0.85
EQ Voda Anytime 200 : 03 May - 02 Jun 25.53

Charges
Line Connection : 02 May 29.78
Waive Connection : 02 May -29.78

Discounts
This Period (Subscription) -0.43
This Period (Subscription) -12.77

Additional services
EQ Vodafone Anytime Discount : 02 May - 02 May 0.00
EQ Vodafone Anytime Discount : 03 May - 02 Jun 0.00

Total excluding VAT £13.18

Service Plan Summary
EQ Voda Anytime 200 : 200 talk & data minutes
Minutes available at beginning of period 6:40
Service plan Minutes next period 200:00
Rollover Minutes 6:40
Minutes available next period 206:40

blinko

well i really hope this isnt a mistake by e2save as this really isnt helpful anyway i will let you know what my first bill comes up to and i hoping the first 3 motnsh are at £15

blinko

also forgot to add what do they mean by data minutes is that GPRS or WAP ?>?

steveh2001

I just got my bill in for the 6230 offer,

Got charged £36!!!

Dont know why i havent used any txtmsg/calls etc