Engine Failure - Any Advice?

Stoke

force_ten wrote: »

just Google Volkswagen BXE engine to answer that question, timing chains are also an issue on the BMW N47 engine

Yes I heard of the BXE failure on certain Passat's isn't it? I believe there's been quite a lot of coverage on various VW forums.

force_ten

Stoke wrote: »

Yes I heard of the BXE failure on certain Passat's isn't it? I believe there's been quite a lot of coverage on various VW forums.

it is across the VAG range with audi VW skoda and seat all having some issues with that particular engine

force_ten

away from what and why, d4zza i would say that it is the selling dealer or the garage that you bought the car from that should be dealing with this

i would be telling the dealer that you bought it from that it is down to them to sort it out because your contract was with the dealer not with the manufacturer

if the dealer wants to fight the manufacturer then that is up to him and not you, I would also be asking for a loan car in the mean time while they sort this mess out

Foxy-Stoat_3

How can the engine failure wipe out the gearbox as well?

Bantex_2

force_ten wrote: »

away from what and why, d4zza i would say that it is the selling dealer or the garage that you bought the car from that should be dealing with this

i would be telling the dealer that you bought it from that it is down to them to sort it out because your contract was with the dealer not with the manufacturer

if the dealer wants to fight the manufacturer then that is up to him and not you, I would also be asking for a loan car in the mean time while they sort this mess out

Using a pattern part such as an oil filter can cause catastrophic engine failure.

d4zza

Foxy-Stoat wrote: »

How can the engine failure wipe out the gearbox as well?

No real idea personally, had it explained to me, but being a non-expert, I've no idea. Something to do with the parts moving in all directions or something. It's some sort of super-duper double clutch automatic thing!

force_ten

Bantex wrote: »

Using a pattern part such as an oil filter can cause catastrophic engine failure.

I know that and this is why the manufacturer has refused a warranty repair, they are saying that the car was serviced outside the manufactures network using parts of unknown quality

regardless of that fact the OP has a case against the garage that he bought the car from

this is a case of the garage that sold the car trying to pass the buck when it is him that should deal with it

I do hope the OP gets a satisfactory outcome to this sorry mess

force_ten

d4zza wrote: »

No real idea personally, had it explained to me, but being a non-expert, I've no idea. Something to do with the parts moving in all directions or something. It's some sort of super-duper double clutch automatic thing!

is it a DSG dual clutch gearbox?

Bantex_2

force_ten wrote: »

I know that and this is why the manufacturer has refused a warranty repair, they are saying that the car was serviced outside the manufactures network using parts of unknown quality

regardless of that fact the OP has a case against the garage that he bought the car from

this is a case of the garage that sold the car trying to pass the buck when it is him that should deal with it

I do hope the OP gets a satisfactory outcome to this sorry mess

To be fair though, if a faulty replacement or service part has caused the damage, it is not the sellers fault.

The cause probably needs to be established before fault can be claimed.

force_ten

Bantex wrote: »

To be fair though, if a faulty replacement or service part has caused the damage, it is not the sellers fault.

The cause probably needs to be established before fault can be claimed.

if the service part was fitted prior to the garage selling the car then they are at fault

When you buy a second hand car from a dealer, you have the right, under the Sale of Goods Act, to expect the car to:

be of satisfactory quality (taking into account its age and mileage)

meet any description given to you when you were buying it ( whether in the advert or in discussions prior to sale)

be fit for the purpose (for example, to get you from A to B safely)
.
If the second hand car does not meet these requirements, you have a right to claim against the dealer for breach of contract.

the engine of a sub three year old car with 16K has failed within three months of purchase so it is not of satisfactory quality and is not fit for purpose