GiffGaff

joe_mcclaine

When I think of all the money people waste on mobile telephones, it makes me shudder. Especially when most of them shouldn't be trusted with anything more complicated than a Junior School calculator.

I'm on the £7.50 Goody Bag in a Nokia 1100.

Job jobbed.

Norman_Castle

oldagetraveller wrote: »

Wait until something isn't working properly and you'll find out why the community help and support system or the agents are totally useless.
I've just kicked them into touch after only a month because of the lack of customer service i.e. no way to get help other than the methods mentioned above.
The prices are comparatively good and that's about all I found.

I find their web pages and forum a bit odd to navigate. The community help forum can be useful but every question tends to have a high proportion of barely relevant answers from users hoping to earn credit. This is irritating when you have a problem to solve. Agents can be more helpful. I've had no problems with the phone service.

If anyone is planning to join giffgaff. Joining through the link below will give you £5 credit when you first top up and will provide £10 to charity at no cost to you.
http://giffgaff.com/orders/affiliate/giffgaffgive

balletshoes

Kaye1 wrote: »

I'm pretty much the same as mothfilledwallet. Don't need anything exciting, just a phone for the car in case I'm stuck in the middle of nowhere (quite possible) or general texts etc. I don't think (but am not sure) that you can get any lower than £5 a month payment plan, so I'm pretty pleased with it.


I used the internet connection on my phone once, so data isn't a consideration.
I think if you are a very low user then giffgaff are very good.

i like Giffgaff, one of our mobiles is on giffgaff with a monthly goodybag, but if you are a very low user you don't need any kind of a monthly plan sim, just a payg and top it up when you need to (and make a call/send a text every couple of months on your phone to keep the sim active). I have a back-up phone with a bog-standard Orange payg sim, I can't remember the last time I topped it up (must have been before April this year).

Money-Saving-King

Azari wrote: »

Data allowance often seems to be a weak spot on quite a few otherwise good deals.

wiogs wrote: »

It does indeed.

Some people surprise themselves by the amount of data they end up using.

Can be costly if you don't get it right.

But it's unlimited data for £12 a month currently & I believe it's going to be a bit more for unlimited £15? but £12 for 3 gigs (will be fine for me) when the change happens. I haven't seen anywhere currently that offers this value.

Azari

Money-Saving-King wrote: »

But it's unlimited data for £12 a month currently & I believe it's going to be a bit more for unlimited £15? but £12 for 3 gigs (will be fine for me) when the change happens. I haven't seen anywhere currently that offers this value.

I wasn't criticising Giff-Gaff.

Just noting that data allowance can be problematic with a lot of monthly deals from any network, if you use a lot of data.

Azari

joe_mcclaine wrote: »

When I think of all the money people waste on mobile telephones, it makes me shudder.

The thing that really made me laugh was people who used a mobile when their landline was at hand and, when you ask why they are using the more expensive option (although the balance has often changed, now), say: "Oh, it's OK because I'm just using the free minutes I get with my contract."

At another time they showed you their brand new phone and you ask them why they needed a new one: "I didn't really, but it's OK because I get a free upgrade every year with my contract".

I literally could not understand what was going on in such people's heads.

Things have changed now because upgrades are usually less frequent and the price of mobile minutes has reduce dramatically.

Money-Saving-King

Azari wrote: »

I wasn't criticising Giff-Gaff.

Just noting that data allowance can be problematic with a lot of monthly deals from any network, if you use a lot of data.

Yeah but I want to know is what has Wiogs found that is apparently better? Why won't he say? Does it even exist?

balletshoes

Azari wrote: »

The thing that really made me laugh was people who used a mobile when their landline was at hand and, when you ask why they are using the more expensive option (although the balance has often changed, now), say: "Oh, it's OK because I'm just using the free minutes I get with my contract."

Hmm - I could be that person, I don't use my landline because its not free to do so on my landline plan, unless its evenings or weekends. I do have free minutes on my mobile, they are anytime minutes, and the sim plan I am currently using (because I sold the new phone which came with it and went through a cashback deal) worked out completely free over my 24 months.


At another time they showed you their brand new phone and you ask them why they needed a new one: "I didn't really, but it's OK because I get a free upgrade every year with my contract".

yes - my OH is guilty of this. He is specific about the latest phone he will upgrade to, and over the years he could have bought several of them outright, the amount he pays for his contract. I'll be trying very hard to persuade him to change to a payg and buy the phone sim-free when he nexts gets the urge to splurge.


I literally could not understand what was going on in such people's heads.

Things have changed now because upgrades are usually less frequent and the price of mobile minutes has reduce dramatically.

its horses for courses isn't it - some (me) aren't bothered about the cool-factor of our phones, we just want them to work for calls and texts (and some internet as and when) and others want the latest all-singing all-dancing model, so they can say they have it. Its not really any different from folk hankering after designer bags, shoes, clothes, flash cars etc.

Azari

balletshoes wrote: »

its horses for courses isn't it - some (me) aren't bothered about the cool-factor of our phones, we just want them to work for calls and texts (and some internet as and when) and others want the latest all-singing all-dancing model, so they can say they have it. Its not really any different from folk hankering after designer bags, shoes, clothes, flash cars etc.

The real point of my post was that some people would consider the minutes 'free' and the upgrades 'free' when actually, neither were.

There's nothing wrong with having a contract that works in this way but deluding yourself into thinking either part of what you are getting for your £xx a month is free is just plain daft.

Of course, the reason mobile contracts work the way they do is precisely because it encourages people who have trouble properly understanding them to spend more than they would otherwise.

Obviously, this does not apply to everyone who has a contract. Some undertand them perfectly.

wiogs

Money-Saving-King wrote: »

Yeah but I want to know is what has Wiogs found that is apparently better? Why won't he say? Does it even exist?

My current £12 goodybag from giffgaff allows unlimited data.

To get unlimited data in future I will need to move to the new £15 goodybag.(only available to current members)

Three also offer a £15 SIM deal which has unlimited data.

I will also get 4G at no extra cost although that is not a deal breaker currently.

I will also be able to tether which is now a useful factor for me.

The three deal is, for me, better value.

It may not be for everyone but it better suits my needs.