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argos complaint -response

24

Comments

  • tali
    tali Posts: 709 Forumite
    No one has mentioned calling the police yet so I will.


    You should call the police now and report it.
    Secondly write a letter to MD at Tesco, Sir Terry Leahy and CC into Trading stanards.
    tesco?:rotfl: :rotfl:
  • tali wrote: »
    i did n't complain on site because after waiting that long i just wanted to get out of the bloody place as i had a wife and restless baby- any way where i made complaint is irrelevant - do argos state "complain at store only"????? - why do they have an email facility for it then?????
    "I've read several threads today which seem to have the "what the heck" mentality - let it go. I suppose IMHO the problem with this, is poor customer service will just get poorer." ceeboy thank you as at times the unwarranted sneering can be irritating.
    i simply asked objectively what forummers would expect in response i did NOT demand compensation !!!!!!




    Fella have you read your original post? "
  • RibAd
    RibAd Posts: 343 Forumite
    tali wrote: »
    imy question is should i be compensated in any way or no? - what would you expect in reponse if it was your complaint?
    thanks

    since you did ask....

    no.

    an apology should be acceptable.
  • fudgeukraine
    fudgeukraine Posts: 142 Forumite
    Part of the Furniture Combo Breaker
    Post 13 Tali says:

    "i simply asked objectively what forummers would expect in response i did NOT demand compensation !!!!!!"

    In original Post:

    "my question is should i be compensated in any way or no? - what would you expect in reponse if it was your complaint?
    thanks"


    What the heck do you feel you deserve compensation for? so you had to wait longer than expected even though there was no guarentee of your wait time. Heck, I think I'll go back to the McDonalds Drive-Thru and ask for compensation since I had to wait for the cheeseburger I ordered when I was told it would be ready instantly :rolleyes:
  • Timmne
    Timmne Posts: 2,555 Forumite
    Why did you wait 15 minutes if you were advised 5?

    If I was told 5 minutes I'd have gone to find out what's happening at 6 minutes! You have no case. you should have complained at the time and the manager may well have just found out what was happening themselves!

    As for mentioning wife and restless baby, could your wife not look after the baby herself, or do you have to look after both of them?
  • Noz
    Noz Posts: 3,869 Forumite
    Part of the Furniture Combo Breaker
    Compensation?! Get a grip
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I think you should ask for a million pounds compensation.
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    compensation lol, i would have gone up and askd where the item was, ive not heard of having to go to teh back of the store to collect a bike
    No Links in Signature by site rules - MSE Forum Team 2
  • Butlers1982
    Butlers1982 Posts: 3,286 Forumite
    my question is should i be compensated in any way or no? -


    Simple answer NO

    what would you expect in reponse if it was your complaint?



    Simple answer- An Appology.


    Get down off the compensation horse! Youve had a bit of bad customer service, youve not lost out on anything so just foget it.
  • C_Ronaldo
    C_Ronaldo Posts: 4,732 Forumite
    1,000 Posts Combo Breaker
    Why do people try and gte compensation when they didnt lose out,
    No Links in Signature by site rules - MSE Forum Team 2
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