We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

MSE News: After a John Lewis loyalty card? Free tea & cake is no longer guaranteed

Options
John Lewis has changed the loyalty card free tea and cake offer so only some members will get the deal from now on ...
Read the full story:

After a John Lewis loyalty card? Its free tea and cake offer's no longer guaranteed

OfficialStamp.gif


Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
«13456712

Comments

  • Roger1
    Roger1 Posts: 1,603 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    So JL customers will get the freebie and non-customers won't?

    Can't see much wrong with that. ;)
  • aldredd
    aldredd Posts: 925 Forumite
    Queue people moaning about not getting the something for nothing they believe they're 'entitled' to
  • pjran
    pjran Posts: 1,980 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    I generally order from JL online and arrange to pick up from my local Waitrose shop but I visit the store monthly to enjoy my free coffee and cake voucher. I nearly always buy something in store.

    I think JL could lose a lot of foot traffic from store visits now they are targeting customers.
  • Who's got one and just uses it for the monthly free tea and cake?
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
    MSE Facebook, MSE Twitter, MSE Deals Twitter, Instagram
    Join the MSE Forum
    Get the Free MoneySavingExpert Money Tips E-mail
    Report inappropriate posts: click the report button
    Point out a rate/product change
    Flag a news story: news@moneysavingexpert.com
  • tomtontom
    tomtontom Posts: 7,929 Forumite
    I get a voucher for two (the original vouchers were for two), and as a family we spend a great deal of money there. Last time we went in the restaurant was so busy we went elsewhere. I think limiting the vouchers to true customers is agood thing, as otherwise they are in danger of losing those that actually spend money.
  • silvercar
    silvercar Posts: 49,531 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    No such thing as a free[STRIKE] lunch[/STRIKE] tea!
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    I have been a JLP store card carrying member for over thirty years. I have the Partnership credit card, the JLP loyalty card, AND the Waitrose card. It's really bulking up my wallet, so I miss out on using the JLP loyalty card some times.


    My John Lewis spend hasn't changed, but I definitely go into Waitrose a lot more for the free coffee.


    I haven been telling the staff to tell them to combine the three cards for months. All they have to do is print the bar code on the back of the credit card. As an interim measure, send us some sticky labels with the bar code. Next time they renew the card, print everything on the same card.


    What is the point of having a separate Waitrose card? If you pay and shop in Waitrose, and swipe a John Lewis loyalty card, they still know it's a supermarket spend, and still have your spending habit on tap. With this bizaarre logic, we would have a bus Oyster card, a tube Oyster card, and a train Oyster card.


    Ideally, I should be able to use the Partnership credit card, and all this happens automatically. Obviously I need to log in and register my loyalty card numbers under the credit card account.
  • jenniewb
    jenniewb Posts: 12,842 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    I have the JL card, I have bought from JL in the past and recently and have the coffee and cake vouchers, but I rarely use them. I only really want a coffee and often can't be bothered with the long queues or that they will only half fill a cup because I have the voucher (told to me by a staff member- I didn't make that up!) but I do still get the vouchers if I am passing and have the time.


    I don't feel an entitlement, am pleased for what I have got and am suprized it has lasted this long. I think it would be sad if it stopped but would mean the queue for those who are paying would be significantly smaller and I can't help thinking it's those who would normally pay who are not joining the long queue. Why queue for a service when you can see everyone else getting the same item for free or when you know that the coffee place next door has a far shorter queue and a place to sit afterwards!


    That being said, I would be sad to see it go.
  • beecher2
    beecher2 Posts: 3,677 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Fair enough, I've had more than my fair share of free cake since this started! I doubt if I'll remember to use my card, so doubt I'll get any more after my last 2 vouchers are used.
  • Doc_N
    Doc_N Posts: 8,543 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 20 August 2014 at 12:32PM
    I'm guessing the Waitrose free coffees will head in the same general direction at some point - and no bad thing for genuine customers.

    Not sure I'd accept what JL are saying about 'existing customers' having all received August vouchers, though - our experience has been that my card (used on purchases) has produced vouchers, but my wife's (not used lately) has not.

    Seems fair enough - particularly if it stops all the HUKD !!!!!!!!!!s. :) [odd that the word 'free-loader' has to be given a hyphen to get rid of the exclamation marks inserted by MSE!]
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.