EE introduces 50p queue jumping charge

bsms1147

seaviewing wrote: »

How is it different from a queue jump ticket in a theme park.
if you're time is worth more to you than the charge you could pay to save the time - i'm all for it.

^This screws over others, pushing them further back in the queue.

If you were sat in a traffic jam and were offered a "hard shoulder legal queue jump" for a price, would you take it and arrive on time??

^This doesn't.

boatman

My concern would be that all companies will jump on the same band wagon and eventually charge for any customer service call.Having got rid of the 0870 scam this will just replace it.
As for EE, expect a charge to enter their shops anytime soon...

BurningConsumer

I think it's brilliant. Maybe that's because I was simply disconnected after trying to contact their customer service department today.

If this ensured I was put through to someone and not just disconnected, I'd take the hit.