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EE introduces 50p queue jumping charge

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  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    When special pre-fix numers in general aren't included in contractural aloowances they are effectively premium rate numbers. Those who make a profit out of them or are being pedantic or playing with semantics are trying tovexcuse the end result.

    Even the government now accepts that.

    Heh heh , semantics appears to be your newly learned word today, why not show us on the T&Cs where it is documented that standard calls are the same as premium rate calls from the mobile.?

    Also whilst your at it, why not show us where the Goverment or Ofcom agree they are premium rated?

    Nobody needs to make excuses, the answers are there in the T&Cs and from OFCOM.
  • How is it different from a queue jump ticket in a theme park.
    if you're time is worth more to you than the charge you could pay to save the time - i'm all for it.

    If you were sat in a traffic jam and were offered a "hard shoulder legal queue jump" for a price, would you take it and arrive on time??
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    seaviewing wrote: »
    How is it different from a queue jump ticket in a theme park.
    if you're time is worth more to you than the charge you could pay to save the time - i'm all for it.

    If you were sat in a traffic jam and were offered a "hard shoulder legal queue jump" for a price, would you take it and arrive on time??

    The reality, is it is little different, there is a similar fuss locally regarding green waste collection and paying for a wheelie bin, in effect it's 2gbp per collection, which will cost many more than that in fuel to and from the local waste depot, not forgetting the time to load the car, so some money saving ideas are a false economy.
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    DUTR wrote: »
    Heh heh , semantics appears to be your newly learned word today, why not show us on the T&Cs where it is documented that standard calls are the same as premium rate calls from the mobile.?

    Also whilst your at it, why not show us where the Goverment or Ofcom agree they are premium rated?

    Nobody needs to make excuses, the answers are there in the T&Cs and from OFCOM.

    They can write what they like in "there" t & c - maybe they can even spell. What they write doesn't change what it actually is. As for the government - they have made it clear by banning public bodies from using such premium rate numbers.
  • wongawonga
    wongawonga Posts: 387 Forumite
    DUTR wrote: »
    They are not premium rate, they are non geographic numbers, premium rate numbers begin 09xxx


    0871/2/3 are premium rate numbers.

    http://www.phonepayplus.org.uk/For-the-Public/Premium-rate-number-guide.aspx
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They can write what they like in "there" t & c - maybe they can even spell. What they write doesn't change what it actually is. As for the government - they have made it clear by banning public bodies from using such premium rate numbers.

    And which public bodies use premium numbers for contacting customer services? Also where does Orange fit in as a public body?
    You are correct it doesn't change what it actually is, it is a number not included in the inclusive allowance bundle and therefore charged at a rate which they set and advertise, leaving the subscriber the choice of whether they wish to choose to use the number for a call from their device.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wongawonga wrote: »

    I choose BT , there is the full price listing and categories.
  • wongawonga
    wongawonga Posts: 387 Forumite
    edited 15 August 2014 at 6:34PM
    DUTR wrote: »
    I choose BT , there is the full price listing and categories.

    My point is you said Premium Rate Numbers begin 09 which is partially correct as in August 2009. Ofcom made the decision to formally recognise 0871/2/3 numbers as premium rate services (PRS) as well, putting them under the remit of Phone Pay Plus' Code of Practice.



    Ofcom, as part of its programme to simplify non-geographic numbers, has confirmed that the Unbundled Tariff will be introduced in June 2015. It means that users of 084, 087, 09 and 118 numbers will have to declare their Service Charge, which will be a ‘pence per minute’ rate or a single ‘pence per call’ charge, or a combination of the two.

    Phone companies will have to declare their ‘per minute’ Access Charge for these numbers within promotional literature and price lists.

    The Unbundled Tariff will expose the fact that users of these numbers impose a Service Charge on callers.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    wongawonga wrote: »
    My point is you said Premium Rate Numbers begin 09 which is partially correct as in August 2009. Ofcom made the decision to formally recognise 0871/2/3 numbers as premium rate services (PRS) as well, putting them under the remit of Phone Pay Plus' Code of Practice.

    Indeed, I did, at least you are debating sensibly about it, I trust that if one is a PPP susbscriber and also has a premium number call bar active, these numbers are outgoing call barred too?
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    DUTR wrote: »
    And which public bodies use premium numbers for contacting customer services? Also where does Orange fit in as a public body?
    You are correct it doesn't change what it actually is, it is a number not included in the inclusive allowance bundle and therefore charged at a rate which they set and advertise, leaving the subscriber the choice of whether they wish to choose to use the number for a call from their device.

    Doctors surgeries, Inland Revenue and just about every othrr government department - even the police have been known to use them. Of course, they were set at a rate and publicised - it's merely a rose hy another name.
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