MSE News: TalkTalk hikes value line rental for the second time this year

TalkTalk has upped the cost of its value line rental by over £30 a year ...
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TalkTalk hikes value line rental for the second time this year
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  • robin58robin58 Forumite
    2.8K Posts
    So what Talk Talk are saying is because the UK public have to pay the line cost which only chargeable because Openreach charge the UK public to connect to the outside world on their lines.

    So the only way they can make any extra money is to up the landline charge so they can do 'their improvements'.

    I feel it's time that the landline cost is removed from connecting to the phone lines.

    What makes me laugh is even Virgin charge you a landline fee even though they are in my eyes a closed loop system until you connect to outside their system on "BT" lines.
    The more I live, the more I learn.
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    How little I know.!! ;)
  • g6jns_2g6jns_2 Forumite
    1.2K Posts
    robin58 wrote: »
    So what Talk Talk are saying is because the UK public have to pay the line cost which only chargeable because Openreach charge the UK public to connect to the outside world on their lines.

    So the only way they can make any extra money is to up the landline charge so they can do 'their improvements'.

    I feel it's time that the landline cost is removed from connecting to the phone lines.

    What makes me laugh is even Virgin charge you a landline fee even though they are in my eyes a closed loop system until you connect to outside their system on "BT" lines.
    How exactly do you suggest that the costs of providing the infrastructure of lines and equipment to connect to the exchange should be paid for? If this were to be added to call charges it would mean high volume users would be subsidising light users.
  • lkmc01lkmc01 Forumite
    967 Posts
    You can get the talktalk line rental for £162.72 for the year and pay it monthly. If you don't pay it for the year then they will add it onto your monthly bill. Then use the speedy payment discount where you save 15%.


    So a 15% saving on their monthly charge of £15.95 takes it down to £13.56. This for the year works out at a charge of £162.72 for the year.


    Since they introduced the 15% off for prompt payments I have only had their annual line rental, mine is due for renewal in October so can anyone else please confirm for me that their line rental charge can be reduced by 15% by paying quickly.


    http://help2.talktalk.co.uk/speedy-payment-discount

    Thanks
  • minislimminislim Forumite
    355 Posts
    Part of the Furniture 100 Posts Combo Breaker
    oooooh! unlucky talk talk!
    my current deal ends in November.

    and you've just been dropped from the list of potential alternatives.

    think this is the third year running too.
  • moleratmolerat Forumite
    26.9K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Forumite
    I will be paying monthly by CC and getting the 15%, as I already do with the current bill, when it comes up for renewal. I will then be out of contract and able to move away if I choose. I wonder if they are the first to increase and the rest of the sheep will follow.
  • HugeHuge Forumite
    12 Posts
    I was going to renew my value line rental when I noticed the astounding VLR price hike to £172.20. No notice was given of this.

    Clause 16 of the TalkTalk T&C's primises regarding prices etc that "...we will give you at least thirty (30) days' notice of such changes by writing to you and/or publishing them on our Website.." and further that "...If you object to a change that we believe is to your material detriment you may terminate your Contract without charge.."

    Surely I (and everyone else whose VLR has recently expired) am now at liberty to cancel my contract without charge as I can't renew at the old price of £114?
  • vision2009vision2009 Forumite
    153 Posts
    Part of the Furniture 100 Posts Combo Breaker
    Forumite
    "I wonder if they are the first to increase and the rest of the sheep will follow"
    You bet they all will, this is RIP-OFF_BRITAIN
    T.T will be losing a lot of customers including me.
  • deanosdeanos Forumite
    11.2K Posts
    Part of the Furniture 10,000 Posts Uniform Washer
    Forumite
    i have just logged into my mums account to renew the vlr and shocked at the increase, was £114 last year , time to look elsewhere see if i can find her a better deal
  • edited 16 August 2014 at 10:48PM
    Paul_VarjakPaul_Varjak Forumite
    4.6K Posts
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 16 August 2014 at 10:48PM
    lkmc01 wrote: »
    You can get the talktalk line rental for £162.72 for the year and pay it monthly. If you don't pay it for the year then they will add it onto your monthly bill. Then use the speedy payment discount where you save 15%.


    So a 15% saving on their monthly charge of £15.95 takes it down to £13.56. This for the year works out at a charge of £162.72 for the year.


    Since they introduced the 15% off for prompt payments I have only had their annual line rental, mine is due for renewal in October so can anyone else please confirm for me that their line rental charge can be reduced by 15% by paying quickly.


    http://help2.talktalk.co.uk/speedy-payment-discount

    Thanks

    According to Talktalk's info on this you cannot get a speedy payment discount on VLR...

    http://help2.talktalk.co.uk/speedy-payment-discount#

    I did not know about speedy payment discount until you mentioned it so thanks for that.

    I think I will switch to speedy payments when VLR is due for renewal. That will save money compared to VLR and not tie me into another one year contract.
  • edited 17 August 2014 at 8:07AM
    vision2009vision2009 Forumite
    153 Posts
    Part of the Furniture 100 Posts Combo Breaker
    Forumite
    edited 17 August 2014 at 8:07AM
    As there is no longer any incentive to pay the VLR upfront compared to monthly T.T will no doubt be upping their monthly line rental soon too.
    :mad:
    Maybe a few responses on their Twitter page would help matters!!!!!!!
    https://twitter.com/TalkTalk_UK
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