BT landline with Broadband with 10 GB monthly allowance

[Deleted User]

Eh! Unlimited BB only costs us £6.65pm and we are in the sticks so BT is our only real option. Coupled with line rental saver and anytime calls ~£25pm...


In the dark ages we also had the 10GB limit. Never went anywhere near it until I started watching youtube daily even then I rarely went over the 10GB.


Now that daughter thrashes the internet unlimited is the way to go...

skyjumper

Just another update,

It's been 2 months, since we took the BT line rental with free BB ( limited upto 10GB) and the last 2 months we paid extra 5.30 pounds for going over the 10GB limit ( only went over it by 1-2 GB)

Got an email last month, stating BT is gonna increase the charges from 1st Dec- also read abt it here in MSE weekly emails.

now my question is

as I have paid for the line rental upfront ( 12 months) and is getting the BB free with it, can I use this and cancel my contract with BT, and hope they will pay back whatever Line rental I paid upfront - or if I take the MAC code and leave, they will sting me with no refunds plus cancellation/ early terminations charges. Even though, we are not using much internet on a day to day basis, it looks like we need unlimited downloads.

I have had a look at the forum and there are quite a few discussions on this, but haven't been able to find an answer to this

JJ_Egan

Even though, we are not using much internet on a day to day basis, it looks like we need unlimited downloads.

Based upon your post the 40GB package covers your usage .

skyjumper

thanks JJ Egan,

the only reason I mentioned unlimited downloads, is coz, then we don't have to worry about going over the limits. So far, the last 2 months we went over our 10 GB limit , once by 1.2 GB and the second time by 0.6 GB -but on both occasions, we ended up paying 5.30 pounds as that's what BT charges, for going over upto 5 GB.

anyway thanks for your very constructive and productive comment.

Uxb

Monitor usage with Networx
bear in mind it will only be monitoring the computer it is installed on - not the other data using stuff in the house such as smartphones etc.

System

If you've paid upfront, why would the increased line rental affect you?

You can try to get a proportion of your pre-paid line rental refunded if you simply want unlimited broadband; cancellations will have more clout anyway

skyjumper wrote: »

now my question is

as I have paid for the line rental upfront ( 12 months) and is getting the BB free with it, can I use this and cancel my contract with BT, and hope they will pay back whatever Line rental I paid upfront - or if I take the MAC code and leave, they will sting me with no refunds plus cancellation/ early terminations charges. Even though, we are not using much internet on a day to day basis, it looks like we need unlimited downloads.

Iain_L

skyjumper,

We were in a similar situation to you, although our 12 months pre-paid line rental period was until March 2015. Last month I phoned BT up, and explained that I was looking at cancelling because of the price rise and eventually got put through to their equivalent of the retentions team. All I wanted them to do was match the price that Plusnet would charge us which was going to be about £15 per month unlimited BB and anytime calls (we're limited on offers because of our exchange). Without any hassling the guy immediately said he would do a new 12 month deal for £10 per month (obviously bear in mind we had paid the line rental already) for unlimited BB and anytime calls. I took that straight away, as it was nearly £5 per month less than I had been paying for the 10gb service, which we had started exceeding regularly.

We had looked at an occasional £5.30 charge, but one month we got stung for 5.2gb extra (£10.60) so that forced my hand.

Given that you're only a couple of months in this time, their reaction may be different, but if you had to sign up for a new 12 month deal it wouldn't be too bad I guess.

Iain