APCOA Birmingham Airport

warop31

"On or soon after 29th August" it says. Strange way of wording it, I thought?

warop31

Latest update on this is that a bundle of evidence paperwork has arrived from APCOA. I assume this was to be expected, since technically, we requested it all?

Interesting how they've totted up their "Pre-estimation of Loss" - I wonder whose fag packet they used for that?! It totals £91.79 in the end, but it's got more holes in it than my kitchen sieve.

Coupon-mad

Could you please show their GPEOL statement as we are keeping a tally of any changes these firms make!

Stroma

Yes please show us what it says, I think we should have a thread just for the fiction of these losses that these companies lie about just to keep the crap in one place

Coupon-mad

Good idea - but we can't have a sticky thread except hosted by Crabman in thread #3 on the forum. Not sure I have time to start/maintain one so if anyone else fancies collating it and updating it with any more as they appear on threads, go ahead!

Stroma

I'll do it, just have to go through my emails to get the docs with it, I think one post for one company, especially the larger ones

warop31

Ok, here are the numbers from APCOA, dated 20th August 2014;

DVLA Fees/Processing Costs for this appeal/Enforce IT/ANPR - £30.00

Admin Expenses for this appeal: Stationery - £3.00

Postage - £2.00

Printing - £2.00

Attendant and POPLA Appeals staff wages and salaries including Employers NI Attendants (PCN recording and issuing) for this case - £15.38

Appeals Staff 1 hour (call handling/appeals writing) for this case - £9.13

Management at 3 hours (quality control/evidence gathering/appeal writing/POPLA replies) for this case - £30.28

Total Genuine Pre-estimation of Loss for this case - £91.79

That's all folks!

Coupon-mad

Ooooh they have pretty much all been copying PPS, to try to sway POPLA, following their BPA training! That 3 hours of management time gives the game away - look:

http://parking-prankster.blogspot.co.uk/2014/08/large-number-of-parking-companies-lying.html

OK so if you look at the latest CP Plus POPLA appeal I wrote recently here:

https://forums.moneysavingexpert.com/discussion/comment/65410407#Comment_65410407

I have used words to rebut the multi-layer of appeals staff (in point #1) so email POPLA a similar rebuttal now about APCOA (use similar wording but change the PPC to APCOA throughout, be very careful!).

HTH

warop31

I'd actually almost forgotten about this, but alas, today I had a response from POPLA, and..........................................APPEAL ALLOWED!!

Debatable whether the time spent made it worthwhile financially, but the enjoyment in sticking it up 'em certainly made it worth the effort!

I don't get the reason behind the decision though, but I'm not complaining - maybe they have a list and use them in sequence?!

Basically, because I parked in an area where I could not have been charged for parking, given that it had red lines, POPLA decreed that the Operator "has not shown that the Appellant caused a loss to themselves or the landowner by parking in an area that was not designated for parking". This was "the one submission (among a number of submissions), that I am allowing this appeal on".

Not sure if anyone else has had success on this ground, but there you go. More than one way to skin a rabbit!

Thanks to everyone for their assistance with this.

Coupon-mad

Almost everyone wins on the basis that the charge wasn't a genuine pre-estimate of the loss suffered (i.e. parking like that didn't cost them anything). Same as the other cases here every day - well done on your win!