Morrisons to ditch trolley locks

CharlieBilly

Can't see how this can entice customers back to the store. I haven't used Morrisons for almost a year. I use to shop there weekly spending around £80 now I go to Sainsburys and odds and sods at Aldi subject to any offers I like

geordie_joe

CharlieBilly wrote: »

Can't see how this can entice customers back to the store.

I don't think it's meant to entice customers back, it's just part of their overall plan to make shopping easier.

The overall plan may be to entice customers back, but I don't think anyone at Morrisons ever thought taking away the trolley locks on it's own would bring people back.

I think they just did a survey of customers about what they like, and don't like about shopping at Morrisons and the trolley locks were mentioned as being not liked.

If you look at the number of stores where the locks will be removed, and the number of stores Morrisons have, it's probably half, or less than half the store where the locks will be removed.

wondercollie

Don't know why people get so hot under the collar about trolly deposits.


It's the norm here in Canada. If they don't take a coin they are usually magnetically locked not to cross the property line.


The number of trolly's hanging around neighbourhoods are dramatically reduced thankfully

[Deleted User]

Morrisons got rid of the clutter around the stores a few months back to make shopping easier. I've noticed the clutter starting to slowly come back again in a few stores, like pallets in the middle of an aisle with barely any room to get a wheelchair past.

DCFC79

daveyjp wrote: »

If Morrisons just had one trolley area and got rid of those in the car parks they could save the £10-15m a year spent on staff who move trolleys around.

There will still be the inconsiderate shoppers who wouldnt return the trolley to the designated area.

geordie_joe

I work for a DIY store and we have 8 types of trolley. They have locks but most people don't need to use money/tokens as we leave them unlocked.

We always have a few left in the car park, even though it is a small car park and not very far to the trolley point.

It's always a good idea to go out and collect the "abandoned" trolleys as quite often they have a pound in them.

Also, I have done the "trolley count" three years in a row now, and we haven't lost a trolley in that time. The first count I did showed we had not lost a trolley from the previous years count, so at least 4 years of not losing a trolley.

robin58

ScarletMarble wrote: »

There is a Sainsburys about 15 miles from here and its next to a river and a housing estate. Since the introduction of the pound locks, they have seen a dramatic fall in abandoned trolleys.

Though I have seen abandoned trolleys in Tesco car parks with the £1 coin inside and I have pushed the trollies to trolley parks and pocketed the £1.

Reminds me about a guy who lives near a 120+ room sudients hall. He collects the trolleys that are left outside the digs by the students and takes them back to the supermarket and pockets the money which is about a fiver a week.

Worse thing about this is the student hall is literally across the road from the supermarket!

I think it tells you alot about the money sense that the students have.

Perhaps there should be a spearheading crusade from MSE!! :money:

robin58

wondercollie wrote: »

Don't know why people get so hot under the collar about trolly deposits.


It's the norm here in Canada. If they don't take a coin they are usually magnetically locked not to cross the property line.


The number of trolly's hanging around neighbourhoods are dramatically reduced thankfully

Trouble with the megnetically lock on the property line is when they get damaged it's easy to cross the line. Saw this at a place near where I worked when builders damaged the 'locking line'. Was a free for all for awhile.

And to be honest even I have seen people move/lift the trolley past the plate.

robin58

LadyCoupon wrote: »

Don't like your idea, as when it comes to putting the trolley back, the trolley areas in the car parks are so much closer to the car.

Reminds me of my local Sainsburys. Which is an in town one.

Has a car park about the size of half a football pitch.

They introduced the coin trolleys there. The bright spark of a store manager asked for the only chain point to be put in near the entrance.

On the first day of operation, they had 200 complaints from disgruntled customers who moaned about having to bring the trolly back across the car park.

The trolley collecting guy was smiling his head off as he knew this 'idea' would not work.

After a week, more chain points were put in all the trolley collection bays across the car park.

robin58

See reply above.

[QUOTE=dave
yjp;65993377]

If Morrisons just had one trolley area and got rid of those in the car parks they could save the £10-15m a year spent on staff who move trolleys around.

If anyone from Morrisons reads this and goes through with it I want 10% of the savings as its my idea![/QUOTE]