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MSE News: We’ll keep using fake debt firm to target customers, Npower says

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Comments

  • Consumerist
    Consumerist Posts: 6,310 Forumite
    Name Dropper First Post First Anniversary
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    Although npower don't appear to be doing anything illegal, it might be expected that a company would want to protect its reputation by discontinuing this sort of practice.

    But who would want to protect a reputation like npowers? :rotfl:

    npower will do just whatever they want and laugh their heads off at their customers and the "regulator" without a worry in the world. Get used to it.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • Pincher
    Pincher Posts: 6,552 Forumite
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    edited 11 July 2014 at 9:50AM
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    im-lost wrote: »
    really? so those childhood visits to the dentist with Colgate posters on the walls weren't an endorsement, or that visit to schools with the dreaded purple dye pill and Colgate products handed out etc etc weren't an endorsement


    http://www.asa.org.uk/Rulings/Adjudications/2012/6/Colgate_Palmolive-(UK)-Ltd/SHP_ADJ_191429.aspx#.U78xfj_QfIU



    A real dentist on TV recommending a toothpaste would imply/suggest it is endorsed by the dental profession. Traditionally, they side step the issue by saying "I'm not a dentist" in the first second of the advert. Maybe the ASA is just waiting for enough complaints to turn up.



    If they could get away with it, advertisers will put doctors on TV to sell haemorrhoid cream. If you see some of the adverts on TV selling pills instead of dialysis using a panel of "doctors" in the Far East you will thank God the ASA is stopping the worst excesses of the advertising industry on your screen.
  • undaunted
    undaunted Posts: 1,870 Forumite
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    GingerBob wrote: »
    Just wondering - why does this obnoxious company send their threatening letters from "Collections Direct" rather than just from "NPower"?

    Because the more gullible think that debt collectors are more scary than Npower, likely to turn up at the door & do things they can't and wont in reality do etc.
  • aldredd
    aldredd Posts: 925 Forumite
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    Oh come on - the format of the letter itself the same as NPower use. It says 'owned by npower' at the bottom.
    Mountain out of a mole-hill, anyone?
  • geerex
    geerex Posts: 785 Forumite
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    Pincher wrote: »
    Once upon a time, they were not allowed to endorse products.


    The funny thing is, they seem to be Indians, so maybe they are qualified dentists in India, so they can't be struck off in the UK.

    Judging by the colour of their skin/names?

    You obviously don't live in Londonistan/Birminghamistan. ..
  • Pincher
    Pincher Posts: 6,552 Forumite
    Combo Breaker First Post
    edited 14 July 2014 at 9:59AM
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    geerex wrote: »
    Judging by the colour of their skin/names?

    You obviously don't live in Londonistan/Birminghamistan. ..

    It's about jurisdiction. As in using a dentist whose professional status is non-UK registered, and so cannot be revoked for bringing the profession into disrepute by the GDC.


    If they used an actor, who is not a dentist, and actually says "I am a dentist." it would be a clear case of misrepresentation. If that was allowed, they could easily have actors pretending to be dermatologists selling cosmetics.
  • FlowerPetals
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    geerex wrote: »
    Judging by the colour of their skin/names?

    You obviously don't live in Londonistan/Birminghamistan. ..


    What clearly no migrants living in those places then!
This discussion has been closed.
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