Read our cookies policy.
basialo wrote: »
Every time I hear something else, firstly that only 39% will be charge, then after few phone calls after I signed suddenly there was 20% vat on top. they said 8-12 weeks to receive outcome, that time passed, then they said to me there is another stage for another 8-12 weeks. I was not aware of that either.
I have asked them to stop acting on my behalf, as clearly they can't get anything, but they said I will pay £250 per claim to cancel (also not mentioned on their T&C's, but I have been told, that this is their charge. Can they charge me that if it doesn't mention even on their terms and conditions?
basialo wrote: »
Hi everyone, I have a little issue I need an advise on please from anyone in the same situation. I have been silly enough to sign up with the company above. They promised 8 weeks turn around for my PPI refund and to cut the story short, their communication is pretty much non existent. I just called them, placed a complaint, as it has crossed 2 months now and they claiming that the banks didn't respond yet. Other companies have 2 - 3 weeks turn around, so I said that it is not my business and it is their job to provide the services they promised. however I asked to stop the claim and waiting for a response from manager now. I just wanted to know whether someone is in the same situation or may have some advice for me? After the call with them, I also sent everything on email to have it "on record" and forwarded the email also to Financial ombudsman with a complaint...
Any advise would be much appreciated..
magpiecottage wrote: »
Or some database they have illegally got hold of.
She is receiving repeated telephone calls from this firm asking her to return the forms. I have answered three of these calls and in each case informed the caller of her condition, of the fact that I am dealing with her affairs and asking them to ensure that they do not call her in the future.
Susannah92 wrote: »
Looking for a bit of advice. My sister has Alzheimer's disease and I have power of attorney for her (continuing and welfare). Some time ago, unknown to me my sister agreed to have papers sent to her by Harringtons Advisory, although, thankfully, because of her condition, she never returned the papers to them. She is receiving repeated telephone calls from this firm asking her to return the forms. I have answered three of these calls and in each case informed the caller of her condition, of the fact that I am dealing with her affairs and asking them to ensure that they do not call her in the future. On the last of these contacts (yesterday afternoon) the caller (male) was aggressive, bullying and rude and would not accept our request that no more calls be made to us on the subject. I intend to write to Harringtons Advisory to complain about this treatment, but wondered if anyone could give me any pointers as to how the letter should be phrased to have maximum effect. Many thanks
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support